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BrightEyes Reviews

4.7 Rating 202 Reviews
93 %
of reviewers recommend BrightEyes
I have bought a few things online and from the stores from Brighteyes, every time my order arrives quickly, & exactly what I ordered Great shop, great service
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Posted 2 weeks ago
Thanks so much Christeen, for the wonderful review! We’re thrilled to hear that your orders have arrived quickly and just as expected. We really appreciate your support and look forward to helping you again soon! 😎
Posted 1 week ago
Brilliant service, product, packaging & communication.
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Posted 2 weeks ago
Thanks so much Akhif, for the awesome review! We’re thrilled to hear you’re happy with the service, product, packaging, and communication. Really appreciate your support! 😎
Posted 1 week ago
Glasses are good. Delivery time good
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Posted 2 weeks ago
Thanks for the review! We’re glad to hear you’re happy with your glasses and the delivery time. We really appreciate your support! 😎
Posted 1 week ago
Can't remember what I purchased, but i don't remember sending it back, so it must have been good.
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Posted 2 weeks ago
Thanks for the review! 😄 We’re glad to hear it must have been good if it stayed with you! Appreciate your support and hope you continue enjoying your purchase.
Posted 1 week ago
Melody listened to what I wanted with my sunglasses and was very knowledgeable and honest :) Great Service.
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Posted 1 month ago
Thanks Sarah, for the great feedback! Melody will be so pleased to hear you appreciated her knowledge and honesty. We’re glad you had such a positive experience.
Posted 1 month ago
The lady was really helpful and lovely
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Posted 1 month ago
Hi Richard, Thanks so much for your review! We’re glad you had such a positive experience with our team
Posted 1 month ago
On the occasions I have been into the Bright Eyes shop, the ladies have always been very helpful. I would buy from there again when I next go to Townsville.
BrightEyes 5 star review on 14th December 2025
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Posted 1 month ago
The staff members were both very helpful and knowledgeable. Also great advice when it came to choosing my sunglasses. 10/10!
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Posted 1 month ago
Hi Rhianen, Thank you so much for the 10/10 review! We’re thrilled to hear our staff were helpful, knowledgeable, and able to give great advice in choosing your sunglasses.
Posted 1 month ago
This is now my second purchase of sunglasses, and one repair from BrightEyes, the staff are excellent, friendly and so helpful. I highly recommend them. Very happy with their service
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Posted 1 month ago
HI Cheryl, Thank you so much for your wonderful review! We’re thrilled to hear this is your second sunglasses purchase and that our team could also assist with a repair. Your recommendation and kind words about our friendly, helpful staff mean a lot to us.
Posted 1 month ago
Very quick delivery! Happy with product
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Posted 2 months ago
Thanks so much Erik, for the 5 stars! 🌟 We’re thrilled your order arrived quickly and that you’re happy with your purchase. Enjoy! 😎
Posted 2 months ago
Visted ballina store and found the staff very helpful The exsperence was above what i exspected Great Knowldge On the Maui Jim products and service
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Posted 2 months ago
Hi Stuart, Thank you so much for your lovely feedback! We’re thrilled to hear our Ballina team exceeded your expectations and provided such helpful, knowledgeable service, especially with our Maui Jim range. We’ll be sure to pass your kind words on to the team! 😎🌺
Posted 2 months ago
The staff at Bright Eyes Geraldton were friendly and helpful with my purchase. Even better - they were giving honest feedback - not just wanting to make the sale. I have loved wearing my sunglasses almost everyday since!
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Posted 2 months ago
Hi Shelly Thank you so much for your wonderful review! We’re so glad to hear our Geraldton team made your experience such a positive one, we will be sure to pass this message on.
Posted 2 months ago
Prompt service and good interactions
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Posted 3 months ago
Thank you so much Oyedele, for your kind words! We’re delighted to hear you had a great experience with our Bright Eyes team, prompt service and friendly interactions are what we aim for every time. 😎
Posted 3 months ago
Great customer service, very willing to help.
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Posted 3 months ago
Thank you so much for your kind words! We’re delighted to hear you had a great experience with our team, we always love helping our customers find exactly what they need. 😊😎
Posted 3 months ago
Toowoomba shop was so helpful with helping me choose the right pair of sunglasses and the person was very pleasant and happy.
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Posted 3 months ago
Thank you so much for your kind words! We’re delighted to hear our BrightEyes Toowoomba store made your visit such a pleasant experience and helped you find the perfect pair of sunglasses. We’ll be sure to pass your lovely feedback on to the team! 😎
Posted 3 months ago
In store advice on which pair of sunglasses to purchase was good. This was proved in their wearing in the bright North Queensland light. Very happy customer.
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Posted 4 months ago
Hi Howard, Thank you for your kind words! We’re delighted to hear our in-store team helped you find the perfect pair, and that they’re performing well under the bright North Queensland sun. We really appreciate your feedback and are so glad you’re a happy customer! 😎
Posted 3 months ago
brilliant knowledge and service...made for an easy and smooth purchase ...thank you ladies
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Posted 4 months ago
Thank you so much for your kind words! We’re delighted to hear our team made your experience smooth and easy, that’s exactly what we aim for. The ladies will be thrilled to know their service made a difference. Enjoy your new sunglasses! 😎
Posted 3 months ago
Outstanding service from the lady that served us at earlville. In my trade trade I would usually destroy my sunnies within the first week… but these I have purchased are still going strong without a single scratch
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Posted 4 months ago
Hi Daniel Thank you for sharing your experience! We’re thrilled to hear you received outstanding service from our Earlville team — we’ll be sure to pass that on. It’s great to know your sunglasses are standing up to the test of your trade too! That’s exactly what we love to hear. 😎
Posted 3 months ago
I was chasing a pair of sunglasses and phoned Bright eyes (they had them) but unable to pick them up until the next afternoon, they were happy to put them aside. Great service by staff...will visit the store on my next sunglass purchase
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Posted 4 months ago
Thank you so much for your kind words! We’re glad we could help you secure the pair you wanted and that our team made the process easy. We really appreciate your support and look forward to seeing you again for your next sunglasses purchase! 😎
Posted 3 months ago
The communication in respect of the later purchase (item out of stock) was excellent
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Posted 5 months ago
Thank you Ray, for your kind words! We’re glad our communication met your expectations and that we could keep you updated about your order. We always aim to make the process as smooth as possible, even when an item is out of stock.
Posted 5 months ago
BrightEyes is rated 4.7 based on 202 reviews