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BrightEyes Reviews

4.7 Rating 187 Reviews
93 %
of reviewers recommend BrightEyes
Prompt service and good interactions
Helpful Report
Posted 3 weeks ago
Thank you so much Oyedele, for your kind words! We’re delighted to hear you had a great experience with our Bright Eyes team, prompt service and friendly interactions are what we aim for every time. 😎
Posted 2 weeks ago
Great customer service, very willing to help.
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Posted 3 weeks ago
Thank you so much for your kind words! We’re delighted to hear you had a great experience with our team, we always love helping our customers find exactly what they need. 😊😎
Posted 2 weeks ago
Toowoomba shop was so helpful with helping me choose the right pair of sunglasses and the person was very pleasant and happy.
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Posted 3 weeks ago
Thank you so much for your kind words! We’re delighted to hear our BrightEyes Toowoomba store made your visit such a pleasant experience and helped you find the perfect pair of sunglasses. We’ll be sure to pass your lovely feedback on to the team! 😎
Posted 2 weeks ago
In store advice on which pair of sunglasses to purchase was good. This was proved in their wearing in the bright North Queensland light. Very happy customer.
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Posted 1 month ago
Hi Howard, Thank you for your kind words! We’re delighted to hear our in-store team helped you find the perfect pair, and that they’re performing well under the bright North Queensland sun. We really appreciate your feedback and are so glad you’re a happy customer! 😎
Posted 2 weeks ago
brilliant knowledge and service...made for an easy and smooth purchase ...thank you ladies
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Posted 1 month ago
Thank you so much for your kind words! We’re delighted to hear our team made your experience smooth and easy, that’s exactly what we aim for. The ladies will be thrilled to know their service made a difference. Enjoy your new sunglasses! 😎
Posted 2 weeks ago
Outstanding service from the lady that served us at earlville. In my trade trade I would usually destroy my sunnies within the first week… but these I have purchased are still going strong without a single scratch
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Posted 1 month ago
Hi Daniel Thank you for sharing your experience! We’re thrilled to hear you received outstanding service from our Earlville team — we’ll be sure to pass that on. It’s great to know your sunglasses are standing up to the test of your trade too! That’s exactly what we love to hear. 😎
Posted 2 weeks ago
I was chasing a pair of sunglasses and phoned Bright eyes (they had them) but unable to pick them up until the next afternoon, they were happy to put them aside. Great service by staff...will visit the store on my next sunglass purchase
Helpful Report
Posted 1 month ago
Thank you so much for your kind words! We’re glad we could help you secure the pair you wanted and that our team made the process easy. We really appreciate your support and look forward to seeing you again for your next sunglasses purchase! 😎
Posted 2 weeks ago
The communication in respect of the later purchase (item out of stock) was excellent
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Posted 2 months ago
Thank you Ray, for your kind words! We’re glad our communication met your expectations and that we could keep you updated about your order. We always aim to make the process as smooth as possible, even when an item is out of stock.
Posted 2 months ago
Happy with my purchase...
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Posted 2 months ago
We’re glad to hear you’re happy with your purchase! Thanks for sharing your feedback.
Posted 2 months ago
The best staff. Tanya’s service was so knowledgeable, she was so patient and complementing to what I was looking for. There was another lady with blond short hair and fancy nails, she was so lovely. Morayfield store, To who ever hired you.. Well done 👏🏼. Thank you!
Helpful Report
Posted 2 months ago
Thank you so much for your wonderful feedback and a 5 star rating. We’re delighted to hear Tanya and our Morayfield team gave you such friendly, knowledgeable service. We’re very proud of our staff and will be sure to pass your kind words on to them. Your support means a lot , we look forward to seeing you again soon!
Posted 2 months ago
Good service, lots of glasses to look at.
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Posted 2 months ago
Hi Kathleen, Thanks for your review! We’re glad you enjoyed our service and range of glasses, we hope to see you again soon.
Posted 2 months ago
For the best prices and the greatest range of eyewear Brighteyes is always my first (and last) stop.
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Posted 2 months ago
Thank you Eddie, for your wonderful feedback! We’re so glad to be your go-to for the best prices and widest range of eyewear. Your support means a lot to us!
Posted 2 months ago
Product as described and shipping was so fast. Great service thanks
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Posted 2 months ago
Thank you Veronica, for your 5-star review! We’re thrilled to hear you’re happy with the product, fast shipping, and our service. We really appreciate your feedback!
Posted 2 months ago
So quick and easy second time ive used them will continue to use them in the future, absoultey perfect
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Posted 2 months ago
Thank you Edward, for your wonderful feedback! We’re thrilled to hear your experience was quick and easy, and that you’ll continue to use our services. We really appreciate your support!
Posted 2 months ago
Very easy to do business with. Order arrived quickly. Pleasure to do business with
Helpful Report
Posted 3 months ago
Hi Brett, Thanks so much for your kind words! 😊 We're thrilled to hear everything went smoothly and that your order arrived quickly. It was an absolute pleasure to serve you, and we look forward to helping you again in the future!
Posted 3 months ago
Staff at Hervey Bay shop were amazing. No pressure selling. Was a great and fun purchase. Well done ladies.
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Posted 3 months ago
Thanks so much Tony, for the lovely review! 😊 We’re so happy to hear you had such a great experience at our Hervey Bay store. The team there will be thrilled to know they made your visit fun and pressure-free, just the way it should be! We'll be sure to pass on your kind words. 🙌🕶️
Posted 3 months ago
Appreciate the knowledgeable staff.
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Posted 3 months ago
Thank you so much for the kind words! We're so glad you had a positive experience with our knowledgeable staff. 😊 We’re always here to help, and we appreciate your support!
Posted 3 months ago
Excellent sunglasses they are so comfortable to wear highly recommend to buy. They are a statement piece as well. Love them !!
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Posted 3 months ago
Hi Julie, Thank you so much for the wonderful review! We're so happy to hear you love your sunglasses and find them both comfortable and a stylish statement piece. 😎✨ We really appreciate the recommendation, enjoy rocking them! 🌟
Posted 3 months ago
We had a very pleasant experience at Bright Eyes Geraldton store. Very happy and helpful lady took the time to make sure our purchased was exactly what we wanted. She went out of her way to show us a real enjoyable and comfortable experience. We have spread the word to go in there and experience what we received. Thank so much for that. Cheers Barb
Helpful Report
Posted 3 months ago
Hi Barb, thank you so much for the kind words! 😊 We're so glad to hear you had such a pleasant experience at our Geraldton store. Our team always loves going the extra mile to make sure our customers are happy and comfortable with their purchases. We really appreciate you spreading the word—thanks again for your support! 🙌
Posted 3 months ago
Very helpful
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Posted 4 months ago
Thank you Daniel, We're so glad to hear you found the team helpful. We appreciate you taking the time to leave a 5 star review! 😊🕶️
Posted 4 months ago
BrightEyes is rated 4.7 based on 187 reviews