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BrightEyes Reviews

4.7 Rating 242 Reviews
93 %
of reviewers recommend BrightEyes
“The sales consultant was very helpful without being pushy. I showed her the style I liked and she showed me pairs to try on with no pressure. I ended up buying a pair because she was able to offer a discount and I could use Afterpay.”
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Posted 4 months ago
Thank you Deborah, for your lovely feedback 💛 We’re delighted to hear you had such a positive experience in store. Finding the right pair of sunglasses should be enjoyable and relaxed, so it’s great to know our team was able to help you explore different options without any pressure. 😊
Posted 3 months ago
“Both Ladies where very helpfull and showed me the full range of Mako glassess in stock and knew the product well. Great service always as I have used this store before at DFO Brisbane.”
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Posted 4 months ago
HI Robbie, Thank you so much for your kind feedback We're delighted to hear that our team took the time to show you the full range of Mako sunglasses and were able to answer your questions with confidence. Finding the right pair is important, and we're glad we could help. 😊
Posted 3 months ago
“She was very professional and nice and she looked after me. I’ll be definitely going back there for more sunglasses in the future”
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Posted 4 months ago
Thank you Paul We’re really glad to hear you had such a great experience and felt well looked after, that means a lot 😊 We’ll be sure to pass your kind words on, and we look forward to seeing you again next time you’re after a new pair of sunglasses 😎
Posted 3 months ago
“Was asked if assistance was needed as I entered the store. Staff were very helpful and honest with purchase. Bonus was getting a discount! Can’t wait to grab another pair of my fav shades in the next colour. Will definitely return as the range is exceptional for a small store.”
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Posted 4 months ago
Thanks so much 💛 We’re really glad to hear you had such a positive experience from the moment you walked in. It’s great that the team could help you find the right pair and be honest with your purchase, that’s exactly what we aim for 😊 Even better that you scored a discount and are already thinking about your next colour! We really appreciate your support and look forward to seeing you again soon 😎
Posted 3 months ago
“Great service and the knowledge of the staff member meant that choosing the right sunglass fit for me was easy !”
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Posted 4 months ago
Thanks Eileen We’re really glad to hear you had such a great experience and that our team could make finding the right fit nice and easy for you 😊 That’s exactly what we aim for! Really appreciate your feedback, enjoy your sunglasses 😎
Posted 3 months ago
“Outstanding service by Bright Eyes!”
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Posted 5 months ago
Thank you so much John!💛 We really appreciate your kind words, it means a lot to hear you had such a great experience with BrightEyes. We look forward to seeing you again soon! 😎
Posted 5 months ago
“Very helpful staff member and exactly the sunnies I wanted. Good price and a great range.”
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Posted 5 months ago
Thanks for the lovely feedback, it’s great to know you found exactly what you were after and that the team looked after you well. We really appreciate you taking the time to share this!
Posted 5 months ago
“rapide et efficace”
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Posted 5 months ago
Thanks for taking the time to leave a review, so glad everything was quick and easy for you!
Posted 5 months ago
“I have always found the service at brighteyes Gateway exemplary one of the team members Mila is very helpful and was able to get my raybans fixed. I woukd highly recommend this shop. Kind regards Paul J”
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Posted 6 months ago
Thanks so much Paul, for your lovely review! 😊 We’re thrilled to hear you’ve had such a positive experience at BrightEyes Gateway. Mila will be delighted to hear your kind words, it’s great she could help get your Ray-Bans fixed. We really appreciate your recommendation and support!
Posted 6 months ago
“I only use Stalkers Spring clip sunnies over my prescription glasses...they are only available from Bright Eyes. Bright eyes always accommodate my wishes”
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Posted 6 months ago
“Brilliant customer service and extrmely prompt!”
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Posted 6 months ago
“Excellent service! Amazing staff! Highly recommend!”
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Posted 6 months ago
“Prompt service for hard to find item.”
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Posted 6 months ago
“Spoke to Brigheyes as I wanted to buy sunglasses as a Christmas present but wanted the ability to exchange if the recipient did not like the style I selected. Brighteyes were very understanding as happily exchanged after Christmas. Excellent service.”
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Posted 7 months ago
Thanks so much Doug, for the lovely review! 😊 We totally understand how tricky it can be choosing sunglasses as a gift, so we’re really glad we could make the exchange process easy for you after Christmas. Great to hear it all worked out, and we really appreciate your support!
Posted 7 months ago
“I do recommend it. Just any sunnies you like it is there”
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Posted 7 months ago
Hi Manual, Thanks so much for the recommendation! 😎 We’re glad you found a pair you like, we try to have something for everyone. Appreciate your support!
Posted 7 months ago
“For the first time in my life I was able to afford a pair of Oakley sunglasses only to have a slight issue with them, I contacted bright eyes and sent them images of the defect, after a few emails back and forth they replaced them after approximately four weeks,”
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Posted 7 months ago
Thank you for sharing your experience! 😊 We know how exciting it is to get your first pair of Oakley sunglasses, so we’re really glad we could sort out the issue and get you a replacement. We appreciate your patience throughout the process and hope you’re loving your new pair!
Posted 7 months ago
“Found the pair of Ray Bans I wanted and the order went smoothy with quick delivery, thank you.”
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Posted 7 months ago
Thanks so much Thomas, for the great review! 😎 We’re glad you found the Ray-Bans you were after and that your order went smoothly with quick delivery.
Posted 7 months ago
“Absolutely wrapped! Super fast delivery and the sunglasses are spot on. Couldn’t be happier!”
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Posted 7 months ago
Thanks so much for the awesome review! 😎 We’re thrilled to hear you’re happy with your sunglasses and that delivery was super quick. Really appreciate the 5 stars, enjoy your new sunglasses!
Posted 7 months ago
“I have bought a few things online and from the stores from Brighteyes, every time my order arrives quickly, & exactly what I ordered Great shop, great service”
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Posted 8 months ago
Thanks so much Christeen, for the wonderful review! We’re thrilled to hear that your orders have arrived quickly and just as expected. We really appreciate your support and look forward to helping you again soon! 😎
Posted 8 months ago
“Brilliant service, product, packaging & communication.”
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Posted 8 months ago
Thanks so much Akhif, for the awesome review! We’re thrilled to hear you’re happy with the service, product, packaging, and communication. Really appreciate your support! 😎
Posted 8 months ago
BrightEyes is rated 4.7 based on 242 reviews