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BrightEyes Reviews

4.7 Rating 229 Reviews
93 %
of reviewers recommend BrightEyes
Prompt service for hard to find item.
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Posted 3 months ago
Spoke to Brigheyes as I wanted to buy sunglasses as a Christmas present but wanted the ability to exchange if the recipient did not like the style I selected. Brighteyes were very understanding as happily exchanged after Christmas. Excellent service.
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Posted 4 months ago
Thanks so much Doug, for the lovely review! 😊 We totally understand how tricky it can be choosing sunglasses as a gift, so we’re really glad we could make the exchange process easy for you after Christmas. Great to hear it all worked out, and we really appreciate your support!
Posted 4 months ago
I do recommend it. Just any sunnies you like it is there
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Posted 4 months ago
Hi Manual, Thanks so much for the recommendation! 😎 We’re glad you found a pair you like, we try to have something for everyone. Appreciate your support!
Posted 4 months ago
For the first time in my life I was able to afford a pair of Oakley sunglasses only to have a slight issue with them, I contacted bright eyes and sent them images of the defect, after a few emails back and forth they replaced them after approximately four weeks,
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Posted 4 months ago
Thank you for sharing your experience! 😊 We know how exciting it is to get your first pair of Oakley sunglasses, so we’re really glad we could sort out the issue and get you a replacement. We appreciate your patience throughout the process and hope you’re loving your new pair!
Posted 4 months ago
Found the pair of Ray Bans I wanted and the order went smoothy with quick delivery, thank you.
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Posted 4 months ago
Thanks so much Thomas, for the great review! 😎 We’re glad you found the Ray-Bans you were after and that your order went smoothly with quick delivery.
Posted 4 months ago
Absolutely wrapped! Super fast delivery and the sunglasses are spot on. Couldn’t be happier!
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Posted 4 months ago
Thanks so much for the awesome review! 😎 We’re thrilled to hear you’re happy with your sunglasses and that delivery was super quick. Really appreciate the 5 stars, enjoy your new sunglasses!
Posted 4 months ago
I have bought a few things online and from the stores from Brighteyes, every time my order arrives quickly, & exactly what I ordered Great shop, great service
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Posted 5 months ago
Thanks so much Christeen, for the wonderful review! We’re thrilled to hear that your orders have arrived quickly and just as expected. We really appreciate your support and look forward to helping you again soon! 😎
Posted 5 months ago
Brilliant service, product, packaging & communication.
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Posted 5 months ago
Thanks so much Akhif, for the awesome review! We’re thrilled to hear you’re happy with the service, product, packaging, and communication. Really appreciate your support! 😎
Posted 5 months ago
Glasses are good. Delivery time good
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Posted 5 months ago
Thanks for the review! We’re glad to hear you’re happy with your glasses and the delivery time. We really appreciate your support! 😎
Posted 5 months ago
Can't remember what I purchased, but i don't remember sending it back, so it must have been good.
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Posted 5 months ago
Thanks for the review! 😄 We’re glad to hear it must have been good if it stayed with you! Appreciate your support and hope you continue enjoying your purchase.
Posted 5 months ago
Melody listened to what I wanted with my sunglasses and was very knowledgeable and honest :) Great Service.
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Posted 6 months ago
Thanks Sarah, for the great feedback! Melody will be so pleased to hear you appreciated her knowledge and honesty. We’re glad you had such a positive experience.
Posted 6 months ago
The lady was really helpful and lovely
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Posted 6 months ago
Hi Richard, Thanks so much for your review! We’re glad you had such a positive experience with our team
Posted 6 months ago
On the occasions I have been into the Bright Eyes shop, the ladies have always been very helpful. I would buy from there again when I next go to Townsville.
BrightEyes 5 star review on 14th December 2025
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Posted 6 months ago
The staff members were both very helpful and knowledgeable. Also great advice when it came to choosing my sunglasses. 10/10!
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Posted 6 months ago
Hi Rhianen, Thank you so much for the 10/10 review! We’re thrilled to hear our staff were helpful, knowledgeable, and able to give great advice in choosing your sunglasses.
Posted 5 months ago
This is now my second purchase of sunglasses, and one repair from BrightEyes, the staff are excellent, friendly and so helpful. I highly recommend them. Very happy with their service
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Posted 6 months ago
HI Cheryl, Thank you so much for your wonderful review! We’re thrilled to hear this is your second sunglasses purchase and that our team could also assist with a repair. Your recommendation and kind words about our friendly, helpful staff mean a lot to us.
Posted 5 months ago
Very quick delivery! Happy with product
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Posted 7 months ago
Thanks so much Erik, for the 5 stars! 🌟 We’re thrilled your order arrived quickly and that you’re happy with your purchase. Enjoy! 😎
Posted 7 months ago
Visted ballina store and found the staff very helpful The exsperence was above what i exspected Great Knowldge On the Maui Jim products and service
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Posted 7 months ago
Hi Stuart, Thank you so much for your lovely feedback! We’re thrilled to hear our Ballina team exceeded your expectations and provided such helpful, knowledgeable service, especially with our Maui Jim range. We’ll be sure to pass your kind words on to the team! 😎🌺
Posted 7 months ago
The staff at Bright Eyes Geraldton were friendly and helpful with my purchase. Even better - they were giving honest feedback - not just wanting to make the sale. I have loved wearing my sunglasses almost everyday since!
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Posted 7 months ago
Hi Shelly Thank you so much for your wonderful review! We’re so glad to hear our Geraldton team made your experience such a positive one, we will be sure to pass this message on.
Posted 7 months ago
Prompt service and good interactions
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Posted 8 months ago
Thank you so much Oyedele, for your kind words! We’re delighted to hear you had a great experience with our Bright Eyes team, prompt service and friendly interactions are what we aim for every time. 😎
Posted 8 months ago
Great customer service, very willing to help.
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Posted 8 months ago
Thank you so much for your kind words! We’re delighted to hear you had a great experience with our team, we always love helping our customers find exactly what they need. 😊😎
Posted 8 months ago
BrightEyes is rated 4.7 based on 229 reviews