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BrightEyes Reviews

4.7 Rating 198 Reviews
92 %
of reviewers recommend BrightEyes
Happy with my purchase...
Helpful Report
Posted 4 months ago
We’re glad to hear you’re happy with your purchase! Thanks for sharing your feedback.
Posted 3 months ago
The best staff. Tanya’s service was so knowledgeable, she was so patient and complementing to what I was looking for. There was another lady with blond short hair and fancy nails, she was so lovely. Morayfield store, To who ever hired you.. Well done 👏🏼. Thank you!
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Posted 4 months ago
Thank you so much for your wonderful feedback and a 5 star rating. We’re delighted to hear Tanya and our Morayfield team gave you such friendly, knowledgeable service. We’re very proud of our staff and will be sure to pass your kind words on to them. Your support means a lot , we look forward to seeing you again soon!
Posted 3 months ago
Good service, lots of glasses to look at.
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Posted 4 months ago
Hi Kathleen, Thanks for your review! We’re glad you enjoyed our service and range of glasses, we hope to see you again soon.
Posted 3 months ago
For the best prices and the greatest range of eyewear Brighteyes is always my first (and last) stop.
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Posted 4 months ago
Thank you Eddie, for your wonderful feedback! We’re so glad to be your go-to for the best prices and widest range of eyewear. Your support means a lot to us!
Posted 3 months ago
I found the sunglasses were too narrow in the arms with significant pressue on the sides of my head. Your store did not have the equipment to bend the arms out. I had to go to your opposition to get this done
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Posted 4 months ago
Thank you Alan, We’re sorry to hear your sunglasses didn’t feel comfortable and that we weren’t able to adjust them in-store for you. Comfort and fit are really important, and we appreciate your feedback. We’ll be reviewing our adjustment equipment to make sure we can better support customers in the future. Thank you for bringing this to our attention.
Posted 3 months ago
Product as described and shipping was so fast. Great service thanks
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Posted 4 months ago
Thank you Veronica, for your 5-star review! We’re thrilled to hear you’re happy with the product, fast shipping, and our service. We really appreciate your feedback!
Posted 3 months ago
So quick and easy second time ive used them will continue to use them in the future, absoultey perfect
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Posted 4 months ago
Thank you Edward, for your wonderful feedback! We’re thrilled to hear your experience was quick and easy, and that you’ll continue to use our services. We really appreciate your support!
Posted 3 months ago
Great item!
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Posted 4 months ago
Thank you for your 4 star rating
Posted 4 months ago
Very easy to do business with. Order arrived quickly. Pleasure to do business with
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Posted 5 months ago
Hi Brett, Thanks so much for your kind words! 😊 We're thrilled to hear everything went smoothly and that your order arrived quickly. It was an absolute pleasure to serve you, and we look forward to helping you again in the future!
Posted 5 months ago
Staff at Hervey Bay shop were amazing. No pressure selling. Was a great and fun purchase. Well done ladies.
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Posted 5 months ago
Thanks so much Tony, for the lovely review! 😊 We’re so happy to hear you had such a great experience at our Hervey Bay store. The team there will be thrilled to know they made your visit fun and pressure-free, just the way it should be! We'll be sure to pass on your kind words. 🙌🕶️
Posted 5 months ago
Appreciate the knowledgeable staff.
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Posted 5 months ago
Thank you so much for the kind words! We're so glad you had a positive experience with our knowledgeable staff. 😊 We’re always here to help, and we appreciate your support!
Posted 5 months ago
Excellent sunglasses they are so comfortable to wear highly recommend to buy. They are a statement piece as well. Love them !!
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Posted 5 months ago
Hi Julie, Thank you so much for the wonderful review! We're so happy to hear you love your sunglasses and find them both comfortable and a stylish statement piece. 😎✨ We really appreciate the recommendation, enjoy rocking them! 🌟
Posted 5 months ago
We had a very pleasant experience at Bright Eyes Geraldton store. Very happy and helpful lady took the time to make sure our purchased was exactly what we wanted. She went out of her way to show us a real enjoyable and comfortable experience. We have spread the word to go in there and experience what we received. Thank so much for that. Cheers Barb
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Posted 5 months ago
Hi Barb, thank you so much for the kind words! 😊 We're so glad to hear you had such a pleasant experience at our Geraldton store. Our team always loves going the extra mile to make sure our customers are happy and comfortable with their purchases. We really appreciate you spreading the word—thanks again for your support! 🙌
Posted 5 months ago
Very helpful
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Posted 6 months ago
Thank you Daniel, We're so glad to hear you found the team helpful. We appreciate you taking the time to leave a 5 star review! 😊🕶️
Posted 6 months ago
Super fast delivery , packaged very well Excellent experience
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Posted 6 months ago
Thanks so much for the lovely feedback Robert, We're glad to hear your delivery was speedy and everything arrived in perfect condition. Enjoy your purchase and we hope to see you again soon! 😊📦✨
Posted 6 months ago
Good service of new Sunglasses & replacement lenses to existing Sunglasses
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Posted 6 months ago
Hi Mike, Thanks for the great review! We're so pleased to hear you had a good experience with both your new sunglasses and the replacement lenses. Enjoy the fresh views, and we hope to see you again soon! 😎
Posted 6 months ago
went well until i checked the price of other stores vs bright eyes to find out that it was nearly $80 more to purchase from Bright eyes than literally every other retailer selling spotters, wont be back any time soon.
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Posted 6 months ago
Thank you for your feedback Fraser, We’re sorry to hear you were disappointed after your purchase. While we do our best to remain competitive, prices can vary across retailers due to different factors, including store promotions and supplier arrangements. If you ever have any concerns at the time of purchase, our team is always happy to help with product information or pricing queries
Posted 6 months ago
Fantastic delivery, price
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Posted 6 months ago
Hi Leanne, Thanks so much for your kind words! We're thrilled you were happy with the delivery and price, enjoy your new sunglasses 😎📦
Posted 6 months ago
Fantastic sunglasses - great for smaller adult framed faces!
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Posted 6 months ago
Thanks Janette for the 5 star review.
Posted 6 months ago
I only use Bright Eyes to purchase my Maui Jim’s glasses. Paula at the Willows shopping Centre in townsville is great. I won’t buy anywhere else.
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Posted 6 months ago
Thank you so much Shane, for your loyalty and kind words! We’re thrilled to hear that Paula at the Willows Shopping Centre has been providing you with great service. We truly appreciate your support, and we're so glad to be your go-to place for Maui Jim sunglasses! We'll be sure to pass on your message to Paula. 😎✨
Posted 6 months ago
BrightEyes is rated 4.7 based on 198 reviews