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BrightEyes Reviews

4.7 Rating 237 Reviews
93 %
of reviewers recommend BrightEyes
Was asked if assistance was needed as I entered the store. Staff were very helpful and honest with purchase. Bonus was getting a discount! Can’t wait to grab another pair of my fav shades in the next colour. Will definitely return as the range is exceptional for a small store.
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Posted 3 months ago
Thanks so much 💛 We’re really glad to hear you had such a positive experience from the moment you walked in. It’s great that the team could help you find the right pair and be honest with your purchase, that’s exactly what we aim for 😊 Even better that you scored a discount and are already thinking about your next colour! We really appreciate your support and look forward to seeing you again soon 😎
Posted 3 months ago
Great service and the knowledge of the staff member meant that choosing the right sunglass fit for me was easy !
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Posted 3 months ago
Thanks Eileen We’re really glad to hear you had such a great experience and that our team could make finding the right fit nice and easy for you 😊 That’s exactly what we aim for! Really appreciate your feedback, enjoy your sunglasses 😎
Posted 3 months ago
Outstanding service by Bright Eyes!
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Posted 4 months ago
Thank you so much John!💛 We really appreciate your kind words, it means a lot to hear you had such a great experience with BrightEyes. We look forward to seeing you again soon! 😎
Posted 4 months ago
Very helpful staff member and exactly the sunnies I wanted. Good price and a great range.
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Posted 4 months ago
Thanks for the lovely feedback, it’s great to know you found exactly what you were after and that the team looked after you well. We really appreciate you taking the time to share this!
Posted 4 months ago
rapide et efficace
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Posted 5 months ago
Thanks for taking the time to leave a review, so glad everything was quick and easy for you!
Posted 5 months ago
I have always found the service at brighteyes Gateway exemplary one of the team members Mila is very helpful and was able to get my raybans fixed. I woukd highly recommend this shop. Kind regards Paul J
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Posted 5 months ago
Thanks so much Paul, for your lovely review! 😊 We’re thrilled to hear you’ve had such a positive experience at BrightEyes Gateway. Mila will be delighted to hear your kind words, it’s great she could help get your Ray-Bans fixed. We really appreciate your recommendation and support!
Posted 5 months ago
I only use Stalkers Spring clip sunnies over my prescription glasses...they are only available from Bright Eyes. Bright eyes always accommodate my wishes
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Posted 5 months ago
Brilliant customer service and extrmely prompt!
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Posted 5 months ago
Excellent service! Amazing staff! Highly recommend!
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Posted 5 months ago
Prompt service for hard to find item.
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Posted 5 months ago
Spoke to Brigheyes as I wanted to buy sunglasses as a Christmas present but wanted the ability to exchange if the recipient did not like the style I selected. Brighteyes were very understanding as happily exchanged after Christmas. Excellent service.
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Posted 6 months ago
Thanks so much Doug, for the lovely review! 😊 We totally understand how tricky it can be choosing sunglasses as a gift, so we’re really glad we could make the exchange process easy for you after Christmas. Great to hear it all worked out, and we really appreciate your support!
Posted 6 months ago
I do recommend it. Just any sunnies you like it is there
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Posted 6 months ago
Hi Manual, Thanks so much for the recommendation! 😎 We’re glad you found a pair you like, we try to have something for everyone. Appreciate your support!
Posted 6 months ago
For the first time in my life I was able to afford a pair of Oakley sunglasses only to have a slight issue with them, I contacted bright eyes and sent them images of the defect, after a few emails back and forth they replaced them after approximately four weeks,
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Posted 6 months ago
Thank you for sharing your experience! 😊 We know how exciting it is to get your first pair of Oakley sunglasses, so we’re really glad we could sort out the issue and get you a replacement. We appreciate your patience throughout the process and hope you’re loving your new pair!
Posted 6 months ago
Found the pair of Ray Bans I wanted and the order went smoothy with quick delivery, thank you.
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Posted 6 months ago
Thanks so much Thomas, for the great review! 😎 We’re glad you found the Ray-Bans you were after and that your order went smoothly with quick delivery.
Posted 6 months ago
Absolutely wrapped! Super fast delivery and the sunglasses are spot on. Couldn’t be happier!
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Posted 6 months ago
Thanks so much for the awesome review! 😎 We’re thrilled to hear you’re happy with your sunglasses and that delivery was super quick. Really appreciate the 5 stars, enjoy your new sunglasses!
Posted 6 months ago
I have bought a few things online and from the stores from Brighteyes, every time my order arrives quickly, & exactly what I ordered Great shop, great service
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Posted 8 months ago
Thanks so much Christeen, for the wonderful review! We’re thrilled to hear that your orders have arrived quickly and just as expected. We really appreciate your support and look forward to helping you again soon! 😎
Posted 7 months ago
Brilliant service, product, packaging & communication.
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Posted 8 months ago
Thanks so much Akhif, for the awesome review! We’re thrilled to hear you’re happy with the service, product, packaging, and communication. Really appreciate your support! 😎
Posted 7 months ago
Glasses are good. Delivery time good
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Posted 8 months ago
Thanks for the review! We’re glad to hear you’re happy with your glasses and the delivery time. We really appreciate your support! 😎
Posted 7 months ago
Can't remember what I purchased, but i don't remember sending it back, so it must have been good.
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Posted 8 months ago
Thanks for the review! 😄 We’re glad to hear it must have been good if it stayed with you! Appreciate your support and hope you continue enjoying your purchase.
Posted 7 months ago
everything is good spratt from receiving sunglasses with a lose arm
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Posted 8 months ago
We're sorry to hear that you received your sunglasses with a loose arm.
Posted 8 months ago
BrightEyes is rated 4.7 based on 237 reviews