Hi Anthony
Thank you for taking the time to share your feedback. We're sorry to hear the arm came off your Spotters Renegade sunglasses. 💛
It's great to hear they've served you well up until now, although we understand how concerning it would have been for this to happen while you were driving.
Like many everyday items, sunglasses require a little maintenance over time. Much like a car needs regular servicing, sunglasses benefit from occasional care too, such as cleaning the lenses correctly and having the screws checked and tightened if they begin to loosen through normal wear. This simple maintenance can help keep them in good condition and extend their lifespan.
We'd be happy to inspect your sunglasses and see whether they simply need a screw tightened or if there's another issue that requires attention. Please feel free to visit one of our stores or contact our team, and we'll do our best to help.
Thank you again for your feedback, and we hope we can get you back to enjoying your Spotters soon. 😎
