Thank you for taking the time to share your feedback. 💛
We’re sorry to hear about the issues you experienced with your Otis Omar sunglasses arriving with a bent and misshaped frame and arms. We understand how frustrating it would have been to need to return them more than once before having the issue resolved.
We appreciate your patience and apologise for the inconvenience caused. We hope your replacement pair is now fitting correctly and that you’re able to enjoy the quality, comfort, and style that Otis sunglasses are known for. 😎
If you would like to discuss this further, please don't hesitate to contact our online team on ...online@brighteyes.com.au
Thank you again for bringing this to our attention and for choosing BrightEyes. ☀️
