Hello Chris,
Thank you for highlighting this to us. Natural gemstones colours may vary slightly from stone to stone. However, our relevant department has successfully fixed this issue. Should you require any assistance, please contact us directly at cs@brilliantco.com.au. Kindest regards, Team Brilliant Co.
“The earrings are really quite dull. They appeared bright and Xmassy in the online photo but I won't be wearing them as they 'say' nothing. Such a shame that earrings cannot be returned.”
Hi Carmel,
Sorry to hear you feel that way about our product. We have one of the best policies, 100 days return if you change your mind and the product needs to be in the original unused condition. So if you feel it is not suited for you, you can contact our team via email at cs@brilliantco.com.au. We will help you out from there. Kindest, Team Brilliant Co.
