“I am extremely happy with my purchase of an engagement ring from Brilliant Earth. Not only did the quality and look of the ring exceed my expectations, when I told my fiance about Brilliant Earth (she had to know all about the ring lol), she loved your mission and loves the ring even more because of all Brilliant Earth stands for. I will be recommending Brilliant Earth to all my friends considering marriage / engagement rings.”
“Despite all the advertising for free resizing within 60 days, it is not applicable for rings over size 9. This is not stated anywhere, under any policy, terms or conditions. Customer service is a joke, they told me they would put me on a priority list and I'm still waiting for a response. I will NEVER do business with these shysters again.”
“DON'T BUY THIS BAND: Got this ring in September and 5 months in, a side stone has fallen out. The local jeweler said the side stones are too big for the diamond width and the prongs are too small to enforce the side stones to stay in place. You will have to keep paying for new side stones or, like me, get a new band from somewhere else altogether. Avoid this band/company at all costs!”
“Got this ring in September and 5 months in I have lost a side stone. The local jeweler said the side stones are too big for the diamond width and the prongs are too small to enforce the side stones to stay in place. You will have to keep paying for new side stones or, like me, get a new band altogether. Avoid this band at all costs!!!”
