“I was extremely impressed with what Brilliant Earth stands for by providing me with a wedding band comprised of recycled gold and beyond conflict free sapphire accents. To add to it all, the ordering process was a breeze thanks to the outstanding level of service I received from Customer Service Specialist Vanessa.”
“My wife purchased this ring for me after looking at many mens' bands. I loved the styling of this ring over most others. Looks great, has great weight and I wear it everyday and it holds up excellent. The diamonds are sparkly and seem of high quality. Great looking band.”
“I think this ring looks better in person than it does online. The setting makes the sapphires look pretty dark but when they catch the light it's obvious they are blue and a bit sparkly.”
“We ordered this ring for our wedding. My fiance has a conservative taste but we wanted something other than the usual wedding bands. He liked this one and we ordered it. The purchasing process was painless and the ring arrived earlier than we expected. It is very stylish. The saphire accents are very subtle and not at all flashy for professionals. We are very happy with our purchase and the ring.”
“I bought this ring for my husband as a wedding band. He had given me the Halo Sapphire ring in white gold; however, he wanted yellow gold. We found this ring that had sapphires in it and new that it would be perfect. The fact that they were different colors meant we could match our own separate styles while keeping them connected in a sort of way.
I always have questions to ask before I make a large purchase such as this; the customer service during my Q and A sessions was phenominal! The staff were quick to reply to my emails and just seemed so friendly and pleased that I had chosen to buy a Brilliant Earth ring. When the ring arrived (a month before the wedding) it was the wrong size. I nervously called to ask about resizing. The person I was talking to informed me of the correct procedures of repacking and sending it back (at no cost to me) to ensure that I got my return as quickly as possbile. It took two weeks!
I have never been so pleased with a company's customer service than what I was with Brilliant Earth. Keep it up guys, you're doing awesome!”
