“Do not recommend. For the price - this is not worth it at all. The tube doesn't work - I had to bang it on the counter to get a small puff of power out. I was finally able to get enough out to cover my son's face but he still ended up getting burnt. I wrote to customer support and they were barely apologetic and told me I had to send it back in order to get a refund. They couldn't just give me my money back for selling a product that doesn't work? No thanks. I'll take my business elsewhere.”
Hi Ashley, we are sorry that we didn't meet your expectations. We ask you to send the product back so that we can determine if the brush was defective, and pass the concern along to our manufacturer. We can't improve if we don't understand the issue, so we appreciate your assistance with this. We will happily send you a brush that we know works if you email us at info@brushonblock.com, and we'll include a label that you can return the defective brush to us at no charge.
“LOVE this product! We have used at the ball park for baseball tournaments and at the pool and not gotten burned. So nice to brush on three active little boys instead of rubbing in thick lotion.”
Hi Elizabeth, we would love to help with this!
Here's a blog post on common questions and tips:
https://brushonblock.com/blogs/news/brush-on-block-essentials
See a video showing how to apply BOB Kids here:
https://brushonblock.com/products/bob-kids-spf-30
Please contact us for more advice:
https://brushonblock.com/pages/contact-us
Hi Whitney, our powder provides SPF 30 protection, and every batch undergoes testing to be absolutely certain that is the case. We have a blog post that might be helpful in determining if you had your brush flowing, how to apply enough and how often it should be reapplied:
https://brushonblock.com/blogs/news/brush-on-block-essentials
