We are so sorry that you experienced a problem with BOB Kids! Our mineral powder products have been tested to provide SPF 30 broad spectrum coverage that is water and sweat resistant for 80 minutes when used as directed. We strive for 100% customer satisfaction so please reach out to us at info@brushonblock.com so we can resolve your problem.
“The bottom of the tube was broken when I received it so there is nearly always powder everywhere - I could still manage to get some into the brush but then it really doesn't seem like it's getting on his face in any meaningful way and he looked a little red after a day of using it reapplying all day. so I think it's just safer to use the lotions.”
We are so sorry! There was an issue with a recent batch of BOB KIDS where the bottom cap was not closed completely on some of the pieces, causing the powder to spill. We are now checking every piece before they go out to make sure this doesn’t happen to anyone else. Please email us at info@brushonblock.com and we will take care of it. Again, sorry and we will make it right with you.
“I purchased 2 brushonblocks, the 1st worked pretty good, although we had a hard time beginning the brush but the second broke before we could get it going. The company did give me a full refund though and stood behind their product.
I would try it again.”
“This appears to work well, but I wish it did not leave a color. It is not translucent, or even very light, on my daughter's extremely fair skin. But she appears to not be getting a sunburn, and application is super easy.”
