“A nightmare. I found the appliance impossible to use and nearly had a serious accident. Too scared to touch it again, I want to return it for a refund but It's proving extremely difficult. I'm very upset. I don't have much money and now I have no means of keeping warm in my main room this winter.
Complete waste of money.”
Thank you for your feedback Gillian, it is very important to us. We are sorry to hear that you are having issues with your heater however, we can not see where this has been reported to us so we can rectify the issue. A member of our Customer Service Team will be in contact with you. We apologise for any inconvenience this has caused you.
Thank you for your feedback Paul. Customer satisfaction is paramount and we are pleased that you are happy with your BBQ and the service we provided. We will pass your comments on to the relevant department. Thank you for using Q&A.
