Thank you for your feedback Rory, it is very important to us. We can see on our system that your first order was placed on 24/03/22 and dispatched on the same day, however, your second order was not placed until 27/03/22. Due to this, we would not have been able to send your orders out together as your first one had already left several days before your second order was placed.
Thank you for your feedback Ann. Customer satisfaction and providing a good quality service to all our customers are very important to us, including technical support and advice from our Customer Service Team.
