“These are the best biscuits I have ever had in my whole entire life. This is not hyperbole - they really are that good. I first had the pleasure of tasting these in the Aer Lingus Lounge at Dublin Airport, I stuffed as many into my laptop bag as I could. When they ran out, I had to find a source to get these in the UK and I stumbled across Carrolls Irish Gifts - who export to the UK. This is my second delivery now, and both times it has been expedient and excellent value. Thank you Carroll and your marvelous Clare's shortbread biscuits xx”
Hi Lucia,
Wow! Thank you for your glowing 5-star review! We’re over the moon to hear that Clare's shortbread biscuits are the best you’ve ever tasted! It’s fantastic to know that you had such a delightful experience in the Aer Lingus Lounge and that you chose to stock up through Carrolls Irish Gifts. Your kind words about our service and biscuits make all the hard work worthwhile!
Enjoy every crumb!
Best wishes,
Customer Care.
Hi Clare,
Thank you for your awesome 5-star review! We're thrilled to hear that you love the taste and shortness of our biscuits. Your enthusiasm is infectious, and we appreciate you sharing your thoughts! We can’t wait to keep bringing you delicious treats that outshine the rest.
Cheers,
Customer Care.
“Unfortunately broken by an indelicate FedEx delivery, I couldn’t offer these… Even if they’re still good ! I didn’t wanted to let my friends think that Carroll’s doesn’t care to their customers… That’s not the reality. Carroll’s is one of my favorite shop !”
Dear Romuald,Thank you so much for your fabulous 5-star rating of Clare's Biscuits Set! We greatly appreciate your support and are thrilled that you enjoyed your purchase. Your loyalty as a customer means the world to us.
We are truly sorry to hear about the unfortunate mishap with the FedEx delivery, causing the biscuits to arrive broken. It's disappointing that you couldn't offer them to your friends as planned, even though they were still delicious.
I can see you were in touch with our support team and they have reshipped new replacements for you.
Your kind words about Carroll's being one of your favorite shops warm our hearts. We are committed to continuously improving our services and providing the best quality products. Your satisfaction is our utmost priority.
Once again, thank you for your unwavering support and loyalty. We look forward to serving you again soon!
