“My wife and I had been to Ireland recently. One night at O'donoghue's Pub in Dublin my wife descovered she could order a half pint of Guinness. I found them at Carroll's and bought the set for my wife. Not only embossed with the Guinness harp, but also personallized! They arrived more quickly than I thought and were wrapped in layers of bubblewrap to keep them intact. Great service from Carroll's. Carroll's had the best price found on the internet! I needed some additional help guaranteeing what I wanted etched in the glasses and Nicola at Carroll's responded to every email. With her help they turned out perfect. Thank you again Nicola. Customer service does still exist. Look nowhere else. Buy them”
Hi Edward,
Thank you so much for your incredible 5-star review! We're delighted to hear that you and your wife enjoyed your time in Ireland and that the half pint glasses remind you of your experience at O'Donoghue's Pub. It's great to know you appreciated the personal touch with the etched design and our quick, careful service. We're also glad that Nicola could assist you to ensure everything was just right. Your kind words about our customer service mean a lot to us!
Best wishes,
Customer Care.
“Great product, well wrapped, and shipped around the world to me. Little hiccup at the end with the local delivery company but not Carrolls fault, I informed them of the problem, I had a response straight away and they were very helpful.”
Dear Paul, Thank you so much for your fantastic 5-star rating of our Guinness 2 Pack 1/2 Pint Glass Set! We're thrilled to hear that you had a great experience with our product. We take great pride in ensuring that our products are well wrapped and shipped around the world, so it's wonderful to know that it reached you in excellent condition.
We apologize for any inconvenience caused by the hiccup with the local delivery company, but we're glad that you reached out to inform us about the problem. Our team is always ready to assist and we're delighted that we could provide you with prompt and helpful assistance.
Thank you again for your kind words and for choosing Carrolls. We truly appreciate your support!
Best regards,
Carrolls Team
