Hi Kaitlin,
Thank you for your wonderful 5-star review! We’re so pleased to hear that you’re enjoying the quality, softness, and warmth of the Round Neck Ireland Kids Sweater with Fluffy Shamrock. Your support means the world to us!
If you have any questions or need anything in the future, feel free to reach out.
Wishing you a lovely day!
Best wishes,
Customer Care.
Dear valued customer,Thank you so much for taking the time to provide us with your feedback on the Round Neck Ireland Kids Sweater with Fluffy Shamrock in Navy Colour. We greatly appreciate your input and value your opinion.
We are truly sorry to hear about the issue you encountered with the product. This certainly does not meet the quality standards we strive to uphold. We understand the disappointment this must have caused to your granddaughter, and we sincerely apologize for any inconvenience this may have caused.
To ensure that we rectify this situation and prevent any such incidents from occurring in the future, we would appreciate it if you could kindly provide us with further details regarding the seam rip in the sleeve. Any additional information you can share will be extremely helpful in allowing us to take appropriate measures to improve our product's durability.
Once again, we apologize for the inconveniences faced and assure you that we take customer satisfaction very seriously. Your feedback will undoubtedly assist us in making necessary improvements to our products and services. We are committed to delivering the best experience possible, and your input plays a significant role in achieving this.
Thank you once again for bringing this matter to our attention. We look forward to hearing from you and discussing how we can make things better.
