“I would suggest buying merchandise only from their stores in Ireland like I normally do. The 3 hats I ordered for my nephews for St. Patrick’s Day arrived in the US i February and are still “moving through the delivery system. Reached out to customer service but was directed to tracking and no further communication. Still have not received. Disappointing.”
Hi there,
I’m truly sorry to hear about the delay with the hats you ordered for your nephews. I completely understand how disappointing this must be, especially with St. Patrick’s Day approaching. Your experience matters to us, and I regret that our customer service hasn’t met your expectations.
I can see that you have since been in touch with our customer support team and refunded for the order. Thank you for your understanding and patience during this time and sincerest apologies for any inconvenience caused.
Best regards,
Customer Care.
Hi there,
Thank you for the excellent 5-star review! We're thrilled to hear that you’re happy with the quality of the Baseball Cap, and we’re sure it will make a fantastic gift. Your feedback is greatly appreciated, and we hope it brings joy to the recipient. Looking forward to your next visit! Enjoy!
Thank you so much for the fantastic 5-star rating! We're thrilled to hear that you loved our Baseball Cap For Kids With Ireland Limited Edition Green Colour. It's great to know that this cap made the perfect St. Patrick's Day gift for your grandson. We understand the excitement of having too many NY baseball caps, and we're glad we could add a touch of Irish charm to his collection. Hee hee!
Thank you so much for your 5-star rating of our Baseball Cap For Kids With Ireland Limited Edition Green Colour! We're so glad to hear that your grandson loves it. We at Carrolls really appreciate your loyalty and support. Thank you again for taking the time to share your kind words!
