“Notified 2 weeks after placing the order that it was not available. Ordered from another site and arrived within days. The ornament is gorgeous but would not order from Carroll’s.”
Thank you so much for your feedback. We are really sorry to hear that you had to wait two weeks only to be notified that the ornament was not available and that you had to order from another site in order to receive it quickly. We truly appreciate you taking the time to right a review and let us know what happened.
We would like to make things right by asking how we could make the customer experience better for you. Your opinion is valuable to us and your feedback will help us serve our customers better. Please let us know how we can improve our products and services. Thank you again for your time and your review.
Thank you so much for taking the time to share your feedback on the Green Shamrock Shaped Hanging Christmas Decoration with Gold Celtic Needlework. We sincerely apologize that you did not receive your ornament due to unavailability. I can see you were refunded for the out of stock item, sincerest apologies for any iconvenience.