Hi Antonio,
I’m really sorry to hear that you didn’t receive your order. That’s certainly not the experience we want for our customers, and I understand how frustrating this must be for you. Your satisfaction is important to us, and we’re here to help resolve this issue.
I recommend reaching out to our customer support team directly so we can assist you further and look into this matter right away. Thank you for your patience, and we sincerely hope to make this right for you.
Best regards,
Customer Care.