Thank you for your generous 5-star rating of the Newgrange Living Silver Diamante Heart Toggle Bracelet! I'm so glad that you appreciated its great quality and value for money. We apologize for the chain being shorter than expected. We appreciate your generous feedback and hope you have an amazing day.
“Despite paying for express delivery I still have not received the item. It was to be delivered over 2 weeks ago. So I can’t comment on the item. But I can comment on the delivery which has been completely inefficient and inferior. Despite contacting the supplier and the delivery company I am still waiting on receipt of this item, which I had wanted for a special occasion. Extremely disappointing”
Hi Alison,
Thank you for your feedback. We are sorry to hear that you experienced difficulty with the delivery service. It is our goal to provide the best customer service every time so that is very upsetting to learn we failed to meet your expectations as a customer. We apologize for any inconvenience this caused for you. I can see that you have been in touch with our customer service and that they are looking into this for you.
Thank you, Anne, for giving the Newgrange Living Silver Diamante Heart Toggle Bracelet a 5 star rating! We are happy to hear that the bracelet is a stunning one for your niece. We appreciate your feedback.
Kindest regards,
Customer care
