Thank you for your honest feedback. We are sorry to know that you did not have the best experience with our service. We understand how important it is to have a good customer service and that's why it's disheartening to know that we failed to do so.
I can see DPD had an issue with delivery, unfortunately these things can happen and are out of our control. I can see you were fully refunded for the order.
We would like to thank you again for taking the time to let us know of your experience and we would like to apologize for it.
