Hi Bill,
Thank you for your feedback. Often, the reason that the speed dials fail is when people overturn the speed dial. Make sure that you're not trying to forcefully turn the dial too much.
“Well you guys didn’t think this was the problem but it was and it is working great again. This fixed the sudden stopping and not being able to excel. It was easy for me to do watching the you tube video.”
“So impressed with the great customer service from Cart Tek. I ordered the stop/start part and it was shipped right away and received it within days! It was easy to install. Thank you! Fantastic customer service!!!”
