“My first case stretched, and I asked for a new unit from Case Mate. The company was very prompt at sending me a new one, but I may have designated the wrong Samsung phone model. The case didn't fit, and when I contacted Case Mate again, I got a very prompt response and another case very quickly. The communication emails were very prompt and I was kept informed of the status of my shipment, etc. I'm very happy with the service I received. The new case fits fine. Thank you very much!!”
