“I've owned 2. Loved both but both have broken at the plastic piece that goes between your case and the phone. Very disappointing. You need to strengthen this somehow.”
Hello!
Thank you for your feedback! We can certainly understand your frustration with this problem. This insert can tear over time with use and wear, but we would be happy to assist with a replacement piece for the insert connector card! Please reach out to our excellent Customer Service team by chat for assistance with this right away.
Kind Regards,
Case-Mate Team
“I like my new gold link chain phone wristlet. It looks like jewelry and allows me to comfortably hold my phone. I never put my phone in my pocket so this works great for me.”
