“This is a magnificent phone chain! The quality is outstanding! It is made of a solid sturdy metal material that will ensure it won’t break. The chain is the perfect color of gold too, looks like a real gold chain. The chain links are a wonderful width and size. They aren’t too dainty nor are they a gaudy big size, instead they are an elegant happy medium size. This chain is stunning on the phone case and wrist. I get so many compliments on it. It’s also super easy to install. While I usually charge my phone with my MagSafe charger, but I’ve not had any issues with using a cord to charge my phone. I do see a possibility there being the need to remove the chain for some type of thicker phone chargers. I’ve purchased the Crystal Pearl chain as well which these two chains pair awesomely together. My only concern when it comes to these phone chains is that one chain came with a small clear plastic piece that you insert in the phone case where the other came with a larger frosted silicone type insert, so I’m not sure why the difference between them. I’m not sure if this was just a design change or if there was a stability reason behind the change but so far they both are holding up well. I highly recommend this gold link chain! I love it! It’s not only pretty but it’s super helpful for holding the phone when needing to be hands free.”
“I've owned 2. Loved both but both have broken at the plastic piece that goes between your case and the phone. Very disappointing. You need to strengthen this somehow.”
Hello!
Thank you for your feedback! We can certainly understand your frustration with this problem. This insert can tear over time with use and wear, but we would be happy to assist with a replacement piece for the insert connector card! Please reach out to our excellent Customer Service team by chat for assistance with this right away.
Kind Regards,
Case-Mate Team
