“Really wanted to like this case but sadly it’s really poorly made. One of the volume buttons popped off after an hours use. Contacted customer care straightaway to say that case is faulty and was told buttons come off to assist cleaning. Checked the other cases I have and I haven’t lost any buttons, this type of case obviously has loose:faulty button covers. Still waiting on replacement part 36 days after raising query. My advice is avoid, avoid, avoid this case, it’s not worth the money!”
“This case was beautiful, however tore after a month of normal use. Attempted to submit a warranty claim, however it is not eligible for warranty. Disappointing from a reputable company.”
Hi Abby,
Thank you for your review! We may not have this case as an option in our warranty portal yet, but this case is indeed eligible for warranty claims. Please reach out to our Customer Service team directly for assistance with this case! We'd be more than happy to assist you.
Kind Regards,
Case-Mate team
