“I like the case, it's almost what I expected:) the "hinge guard" rubber took me by surprise and seems unnecessary, BUT overall the case looks and feels great and fits well!”
Hello,
Thank you for sharing this with us. We're so sorry to hear this. If there is anything we can do to help out, we'd love to provide any assistance. Please reach out to our Customer Service team by chat.
“Looks great, but is not very good. The case doesn't stay on the phone nor does the adhesive keep it on the phone. Already bought a new case that is 10 times better for the same price. Super disappointed.”
“Unuseable. The top case does not stay attached to the phone without the double-sided tape. The double-sided tape was hot trash, and came off the phone way more readily than the backing. Zero hinge protection. Swing and a miss, Case-mate, sorry :(”
“This has been a frustrating case and I can't use it. The adhesive stuck to the removable blue protective film rather than the case so it couldn't be used. The side that covers the volume and power button is not a perfect fit and doesn't sit flush with the device. And the flexible plastic that protects the outer hinge sticks out when the phone is open, which is both unsightly and annoying. And is not shown anywhere in the website photos, which is pretty misleading.
For the price I would expect a premium case. The actual materials used feel high quality. But I would avoid this case until the above issues are fixed.”
“The case is functional and does allow for a clear view of the phone. However, the top portion of my case does not sit flush with the phone, and the volume buttons on the case don't make contact with the phone. The hinge guard, while appreciated, is incredibly flimsy and easily mistaken for something to be intentionally removed. The sticky tape that adheres the top of the case to the phone was not properly attached to my case and becomes tangled up in itself the first time you remove the case. The area where the hinge guard connects to the top of the phone is riddles with bubbles and is not pleasant to look at. When unfolded, the flimsy hinge guard folds in on itself and looks and feels unpleasant. Perhaps it was just the construction of my particular unit that leaves a lot to be desired, but there seem to be many aspects of this case that could be improved.
However, it's not all so bad. The case feels good in the hand (discounting the top right side where the volume rockers lie) and it seems very protective.
Overall, I am disappointed, but understand that making a perfect case for a folding phone is difficult. There are a few aspects of this case that are great, but most leave a lot to be desired.”
Hi West,
Thank you so much for your detailed feedback! We're sorry to hear there are a few features that could be improved. We will share this with our Product team right away. If you need any assistance with this order or have any additional concerns, please let us know! Our Customer Service team is available by chat.
Kind Regards,
Case-Mate Team
