Hi Erika!
We're so glad to hear you all love it so much! We also love these as a Bachelorette beach trip must-have! If you need any help or have any questions, don't hesitate to reach out to our excellent Customer Service team.
Kind Regards,
Case-Mate Team
“I gave it 3 stars because the big bag is really nice but the first time I used the phone pouch the zipper came off. So it’s not going to keep my phone dry or clean.”
Hi Elizabeth!
Thank you for your review. We're sorry to hear something may have happened with the included phone pouch! We can understand your frustration. No worries though, as our Customer Service team would be glad to assist you with resolving this problem right away! Please reach out to them through our chat or the "Contact Us" page at the bottom of our website.
Kind Regards,
Case-Mate Team
“This bag is just as pretty in person as it is in pictures. The quality is amazing too, nice thick straps and plastic. I’m obsessed. I can’t wait to use this all summer for pool days. Guarantee it will get some compliments.”
“I thought the soap bubble beach tote was going to be a bit bigger than what it is since is supposely a tote for the beach im not going to be able to fit everything i need for the pool or beach and the whole strap is too wide doesnt feel that comfortable when you put the tote over your shoulder and i dont know why they have to put casemate all over the strap and with big letters and the phone pouch that comes with it feels like is not going to last long..love the color is cute in person but the tote should cost less”
Hello,
Thank you for your feedback! It is much appreciated. We can share these concerns with our product team. If you need any help with a return, feel free to reach out to our Customer Service team! We'd be glad to answer any other questions or concerns!
Kind Regards,
Case-Mate Team
