Hello,
Thanks for your feedback! The measurements of our bags can always be found in our product feature bullets under the product description. Alternatively, you can always reach out to our support team for measurements. The fabric is made from waterproof Tyvek which does have this texture, but we understand it's not as easy to see in images! If you have any other questions or concerns, feel free to reach out to our team.
Kind Regards,
Case-Mate Team
Hi Victoria,
Thanks for your feedback. We will share this with our team! We're so sorry to hear the bow was not attached well! This is not how it should be. Please reach out to our Customer Service team for assistance right away.
Kind Regards,
Case-Mate Team