“My regular, monthly order of three (3) 5-pound bags last month surprisingly turned out instead to be six (6) 2-1/2-POUND BAGS! I was so delighted that I was going to call you with kudos for the change, but before I could, yesterday I received this month's order, and they were again the 5-pound variety! Are you transitioning to the smaller 2-1/2-pound size? I sure hope you are because I LOVE the Natural Non-Clumping Coconut litter I have been buying from you for the past couple of years, and I ABSOLUTELY LOVE the new 2-1/2-pound size MORE! IT IS THE PERFECT SIZE for my individual litter pans, making my change-outs SO MUCH MORE CONVENIENT! Is it possible to specifically order the same voume in the smaller 2-1/2-pond size, or... will they begin coming that way automatically when your inventory settles? Please advise! I LOVE THE NEW SIZE!!!”
“I ordered 9 bags the company only mailed 6 I have called and email. Nobody answers the phone I have left messages. Nobody answered the email she. You send it.”
“I've been using this litter for years now, but lately, when pouring it into the litter box, there's so many CLUMPS that I spend much MORE time just smoothing it out; & this is something new, as it was always perfect in previous deliveries; very disappointing...”
