“I like your product. I recently sent a message requesting you think about using heavy duty paper instead of using plastic. I received a reply that it is recyclable #4 which may be true but is not accepted by my garbage company. I actually wonder if you have considered using paper instead? I think you will find that many consumers would love that.”
“Uma just stopped using her litter for reasons she refused to explain. I put out an all points bulletin on Facebook, and a friend raved about Catspot. The idea of something so natural appealed to us. Uma didn't care about that, but she stopped leaving presents on the floor. So, problem solved!”