“You changed the recipe. The coating and seasoning is changed and it’s worse. The ham is different and tough. There is hardly any cheese.! Not at all like the photo in the catalogue. You changed the chicken, and it is tough! And you raised the prices! I ordered this a lot previously, now I won’t order it again until you change it back. I’m so disappointed you all did this.”
Hello Ms. Ritter,
Thank you for your feedback regarding the Chicken Cordon Bleu. We're truly sorry to hear that the changes we've made did not meet your expectations. We strive to create dishes that our customers love, and it seems we missed the mark this time.
Your concerns about the coating, ham, and amount of cheese are important to us, and we will certainly share your comments with our culinary team for review. It's always our aim to provide quality and consistency, and we value your input as we work towards that goal.
We appreciate your loyalty in the past and hope to earn your trust back in the future. Thank you again for your review.
Best,
Customer Support Team
