“Board came with defective white bishops. They did not light the board on touch. Customer service was the best to have them replaced. Very polite, courteous, and expeditious with their response. The new ones are perfect. Great customer service. Love this board.”
“Having recently received my new ChessUp, one of my chess pieces, a white bishop, ceased to be recognized by the Board. I contacted customer service and very quickly received a replacement piece. The process was seamless.”