“My ChessUp2 board and pieces worked great except for the white bishop pieces. They would not indicate the possible moves when touched. Contacted customer support and they quickly sent out replacement pieces. It was seamless and the replacements worked perfectly. Wonderful customer service. Easy to contact and response was quick and easy too. You get piece of mind when you order from a company with great aftercare support.”
“Board came with defective white bishops. They did not light the board on touch. Customer service was the best to have them replaced. Very polite, courteous, and expeditious with their response. The new ones are perfect. Great customer service. Love this board.”
“Having recently received my new ChessUp, one of my chess pieces, a white bishop, ceased to be recognized by the Board. I contacted customer service and very quickly received a replacement piece. The process was seamless.”
