“Worth the upgrade over the original model. Physically it’s a slimmer and to me the ends being more squared off looks nicer. Functionally the addition of the integrated chess.com is very cool.”
“I bought this for my 6-year-old son, who previously had a similar board from another company. Wow, what a difference this one is! It is well-designed and easy to use and has provided hours of challenging games for my son to play. But the company really went above and beyond with their customer service. The first board we received didn't work. They were responsive over email even over the weekend to try to troubleshoot with us. Ultimately they sent a new board, but I was blown away by the excellent customer service. Highly recommend!”
“I ordered the board and unfortunately it arrived damaged, likely due to shipping or a defect. If shipping is the issue, the packaging could definitely be improved with better protection like foam or bubble wrap.
That said, customer support was outstanding. I reached out and got a quick response, and they shipped a replacement the same day. The new board arrived in good condition and has been working well overall.
Performance is solid most of the time, but there are occasional issues. Every now and then, a game will abort because the board doesn’t register moves properly, even though the app shows the opponent did move. Very rarely, I’ve also had a piece (like a pawn) not register a move. These issues don’t happen often, but they’re noticeable when they do.
Overall, the board works great about 95% of the time and is still better than other brands I’ve tried. Despite the initial delay and minor glitches, I’d still recommend it—it’s definitely worth it.
Final rating: 3 stars, mainly due to the delayed replacement and occasional app-to-board connectivity issues.”
“I play at least a game a day on my ChessUp2, primarily online. It has been a very useful tool to keep myself accountable and motivated in a way that playing online via an app would not. I had a few glitches early on, and the Bryght Labs team was very responsive and helpful in providing diagnostics and troubleshooting steps.”
“ChessUp2 is really easy to use. The lights are simple, but effective. Easy to play games online or against bots. Students really enjoy the 2-player mode because it helps them visualize how the pieces move.”
“The Bryght Labs / ChessUp team of professionals offer an excellent product as well as outstanding customer service. When my board suddenly stopped working, Bryght Labs immediately and courteously addressed the issue, determined the problem and effected an easy and troublefree solution. They replaced it! They did so even though the warranty had expired. In a time when very few companies stand behind their products, and customer service is the exception rather than the rule, the people and leadership at Bryght Labs are an example of how all companies in America should be.
Thank you again everyone.”
“The board is amazing. It works reliably. My son loves it. It has brought us both closer to each other and Chess. I have also started real USCF tournaments. It is providing me the ability to get some kind of OTB experience through both Lichess and CC. I have 100s of thousands of online games over 30 years. But never on a board. It is definitely worth it. I evaluated several boards, this board, purchased through Brytelabs' Ebay store came a little cheaper than the main site. They say "refurbished" but it appeared brand new to me.
Perfect for regular use, perfect for the kiddo. Great fit for my son and I.
Nice work.
Its a great and affordable board.”
“Fantastic product and great customer service. I had some pieces that weren’t registering properly and they sent me replacement pieces quick! As someone who learns better physically moving pieces over the board this product has helped immensely. Only reason for the 4/5 stars is pieces. Having the option for more premium and better weighted would be a solid. A nice quality wood board still takes the cake for piece weight, quality and overall feel of play. With that being said I would recommend this board to all levels of players.”
“I have had this board for over a year now and have seen its capabilities improve consistently over that time. It has completely rejuvenated my love of the game and I use it daily. A great product well worth the investment”
“This is a great chess board and learning tool but could be better. The board does not have the connectivity with chess.com that I expected. You can access the chess.com bots to play against but you can't play against your chess.com coach or their lessons. The board is too dependent on the Chessup app. More features on the board and less on the app would make this a better product and better value for the $$$.”
“We spent $700 on a Chess up Board from this company, The Chess Board was sent from China New Zealand via Track and Trace but not recorded or signature postage required delivery. The Chessboard was purchase on 22 Novrmber 2025 and hasn't arrived. CHESS UP has made no attempt to offer replacement or expediting a resolution just putting the problem onto the purchaser. One very upset little Man this Christmas”
“A minha experiência com a Bryght Labs foi a melhor possível, pois gosto muito do tabuleiro.
Trata-se de uma empresa muito séria. Tive uma avaria no meu tabuleiro ao fim de quase um ano e o problema foi prontamente resolvido, tendo-me sido enviado um novo tabuleiro.
Agradeço muito à Bryght Labs pela excelente assistência e profissionalismo demonstrados.”
“Excellent customer service. I had a minor issue with one of my pieces and it was replaced immediately with a working piece. Really cool board and company, exceeded my expectations on all fronts.”
“Exceptional in every way. My sons and I are loving it and will continue to enjoy it for years to come I believe. My only gripe: Need an easier way to shift between chess.com accounts, which I understand may be in the dev backlog--that change would make this absolutely perfect and it's dang near already!”
“Se tardo 18 días en llegar a mi domicilio en Mexico pero llegó muy bien mi producto aunque la caja tenía uno que otro pequeño golpe pero eso no fue problema y pude jugar ajedrez online perfectamente y todas las piezas me han funcionado muy bien y puedo decir que pude jugar ajedrez online sin retraso en el sensor y a demás tiene una membresía premium de un mes gratis, estoy satisfecho aunque no me deja poner fotos nose porque.”
“I just unpacked a new chess up 2 board and is not working. Really frustrated because it was supposed to be a birthday gift for my dad. While the side screen works perfectly fine the board itself is not working. The LEDs are not turning on. Updating the software or resetting the board does not help. Keeping 1 star until they find a way to solve the issue.”
