Bryght Labs - ChessUp Reviews

Name: Bryght Labs - ChessUp
Address: 9113 W 156th Pl, Overland Park, Kansas
Rating: 4.30

4.3 Rating 297 Reviews

82 %

of reviewers recommend Bryght Labs - ChessUp

4.3

Based on 297 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours

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Bryght Labs - ChessUp 5 star review on 27th June 2023

Jennifer Ebersold

Bryght Labs - ChessUp 5 star review on 29th December 2022

Mickael Cobut

Bryght Labs - ChessUp 4 star review on 10th December 2022

Erwin Liwanag

Bryght Labs - ChessUp 5 star review on 2nd December 2022

Adam Kenney

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just received my Chessup 2 board in the Netherlands, shipping was very fast. The board and pieces are packed looking very premium. Charged the board and wifi installation was a piece of cake with the app alongside. Played a few matches with the ai and so far loving it. Board is very responsive and pieces are of good quality.It all works very intuitive and im looking forward to playing some games online. No regrets for getting myself this christmas gift :)”

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Posted 6 hours ago

“My Kickstarter ChessUp 2 Arrived In Melbourne, Victoria, Australia this morning. After an afternoon of mucking around I finally worked out the connectivity, I blame my 65 years. I love this board and I’ll never play 2D again ! I would recommend a smart board to anybody. Congratulations Bryght Labs.”

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Posted 1 day ago

“Obsessed with my chessup 2 board! It connects to chess.com well and is so much fun to use. A great tool to teach people with too :)”

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Posted 2 days ago

“The board is too small and pieces too small and light. Software not ready for prime time. I'll wait for version 3.”

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Posted 1 week ago

“The board if fine, it works well by itself, and with Lichess. With Chess.com, the integration, which has been in Beta for quiete a while, sometimes fails to connect.”

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Posted 2 months ago

“Great product Still learning how to use everything Great service”

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Posted 2 months ago

“Best and quickest customer service on this planet”

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Posted 2 months ago

“Ordered the ChessUp computer, came a day earlier than expected! Ordered the ChessUp bag, came a day earlier than expected! What more can 1 say.10-10. Thanku.”

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Posted 3 months ago

“Really good, awesome customer support. Would 100% recommend it. Came in flawless.”

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Posted 4 months ago

“I love my Chessup board! Being an older retired person with medical issues, I'm at home a lot by myself and the Chessup board makes my life so much better and tolerable. Keeps my mind off things, and keeps me thinking. And the board itself is a joy to use. It is now my new mistress!”

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Posted 4 months ago

“This is the best electronic board right now on the market!!! I can't wait for Chessup 2 too come out!!!”

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Posted 4 months ago

“I love the board and how it works to play against AI black on level 3 to get my brain functioning as a 73 year old retired man dedicated to THINKING due to challenge. My current game ( that I saved) has me down a knight, so things are not going so well at the moment. Saving the game allows me time to look at the board now and then and figure out my next best move without having the board powered on. Black moves in less than a second and for the opening I kinda move with that speed. But then it gets more challenging. I really like it cause it makes me feel alive.”

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Posted 5 months ago

“We lost a few of our chess pieces & Bryght Labs was super helpful & helped us out in ordering the replacement pieces in an expedited manner for my 16 year old to take his board to Wednesday Chess Night (where he first took his board & made quite the impression, several players went online & purchased a board) Thank you for making it easy to replace any lost pieces!”

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Posted 5 months ago

“My son turned 14, today. He LOVES this chess board like no other. He calls it the Elon Musk of boards, lol. It works beyond his expectations.”

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Posted 5 months ago

“Absolutely amazing!”

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Posted 5 months ago

“It is an excellent teaching tool. I’m very pleased with my purchase.”

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Posted 5 months ago

“I am a retired teacher, living in a retirement home. I planned to use this chess set to teach some of the residents who either have always wanted to learn chess, or played years ago and wanted a refresher. This set is "sort of okay" for that purpose. First, the pieces are too light. You bump into one piece and three or four fall over; they need to be weighted. Second, the board works beautifully if you're playing but not if you want to do a demonstration: here's how the rook moves, here's how the bishop moves, etc. I'm using my own (regular) board for now, and when the folks are familiar enough with moving the pieces, and are ready to play, I'll bring out this one. I'm sure it'll be great then; it just doesn't work for teaching outside of the "play" format.”

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Posted 5 months ago

“My son wanted the Chess Up Board to take to his Wednesday nights Chess Meets at a place called SlowPokes in Houston, TX (a really great guy started these meetings for all ages, its really fun to watch the adults & kids that gather to play chess). My son Beckett brought his board to the Chess Night & was a hit! All were fascinated by Chess Up (I know you made a few sales to this group afterwards). Last night he was looking for his Board to go to the Wednesday Chess at SlowPokes & discovered his Golden Retreiver had gotten his Knight! I googled how to get replacement pieces & it wasn't looking promising, however I contacted Support at Chess Up & they responded right away & our replacement Knight is on its way via Fed Ex to Houston! Thank you Veronica for all of your hard work & effort to get us back up & running to Chess Meet at SlowPokes! EXCELLENT CUSTOMER SERVICE HANDS DOWN!”

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Posted 5 months ago

“I love the product. My kids learned to play chess in couple of days. They were amazed by the lights and AI assistence. I am an FM and I bought the product to play more online training rapid games. However, I do have one question, though... I can't seem to play any games on lichess. You can see on the attached screenshot. The app doesn't allow me to press the "Start Game" button. Can you help me with this?”

Helpful Report

Posted 6 months ago

Hi Alim! We tried reaching out on June 11th, however we also pushed a new Android update yesterday to also help what you are facing on Lichess. Please reach out to us at info@bryghtlabs.com if we need to help you troubleshoot, thanks!

Posted 5 months ago

“We are enjoying Chess UP. After trying FIVE different sets, this is the one. I am a beginner playing with a very good chess player, and we can enjoy the game! Thank you. Very easy to use, as long as you read the directions, which are very good.”

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Posted 6 months ago

Bryght Labs - ChessUp is rated 4.3 based on 297 reviews