“When setting up the pieces, the board lights up like a Christmas tree. It has a hard time knowing if the piece is there or not, and flashes even though the piece is on the square. Some pieces/spaces detect better than others but it’s hard playing a game of chess when the board is flashing rapidly.”
“Veronica was able to answer to my call of my issue and she was able to send a replacement piece in no time. I will order the promoting pieces as well to be safe. Great Job Veronica, that is all we need is communication to be up front even if its to let us know you'll get back to us later. I appreciate your follow up you are the best!”
“The board if fine, it works well by itself, and with Lichess.
With Chess.com, the integration, which has been in Beta for quiete a while, sometimes fails to connect.”
“Ordered the ChessUp computer, came a day earlier than expected! Ordered the ChessUp bag, came a day earlier than expected! What more can 1 say.10-10. Thanku.”
“I love my Chessup board! Being an older retired person with medical issues, I'm at home a lot by myself and the Chessup board makes my life so much better and tolerable. Keeps my mind off things, and keeps me thinking. And the board itself is a joy to use. It is now my new mistress!”
“I love the board and how it works to play against AI black on level 3 to get my brain functioning as a 73 year old retired man dedicated to THINKING due to challenge. My current game ( that I saved) has me down a knight, so things are not going so well at the moment. Saving the game allows me time to look at the board now and then and figure out my next best move without having the board powered on. Black moves in less than a second and for the opening I kinda move with that speed. But then it gets more challenging. I really like it cause it makes me feel alive.”
“We lost a few of our chess pieces & Bryght Labs was super helpful & helped us out in ordering the replacement pieces in an expedited manner for my 16 year old to take his board to Wednesday Chess Night (where he first took his board & made quite the impression, several players went online & purchased a board) Thank you for making it easy to replace any lost pieces!”
“I am a retired teacher, living in a retirement home. I planned to use this chess set to teach some of the residents who either have always wanted to learn chess, or played years ago and wanted a refresher. This set is "sort of okay" for that purpose. First, the pieces are too light. You bump into one piece and three or four fall over; they need to be weighted. Second, the board works beautifully if you're playing but not if you want to do a demonstration: here's how the rook moves, here's how the bishop moves, etc. I'm using my own (regular) board for now, and when the folks are familiar enough with moving the pieces, and are ready to play, I'll bring out this one. I'm sure it'll be great then; it just doesn't work for teaching outside of the "play" format.”
“My son wanted the Chess Up Board to take to his Wednesday nights Chess Meets at a place called SlowPokes in Houston, TX (a really great guy started these meetings for all ages, its really fun to watch the adults & kids that gather to play chess). My son Beckett brought his board to the Chess Night & was a hit! All were fascinated by Chess Up (I know you made a few sales to this group afterwards). Last night he was looking for his Board to go to the Wednesday Chess at SlowPokes & discovered his Golden Retreiver had gotten his Knight! I googled how to get replacement pieces & it wasn't looking promising, however I contacted Support at Chess Up & they responded right away & our replacement Knight is on its way via Fed Ex to Houston! Thank you Veronica for all of your hard work & effort to get us back up & running to Chess Meet at SlowPokes! EXCELLENT CUSTOMER SERVICE HANDS DOWN!”
“I love the product. My kids learned to play chess in couple of days. They were amazed by the lights and AI assistence. I am an FM and I bought the product to play more online training rapid games.
However, I do have one question, though... I can't seem to play any games on lichess. You can see on the attached screenshot. The app doesn't allow me to press the "Start Game" button. Can you help me with this?”
Hi Alim!
We tried reaching out on June 11th, however we also pushed a new Android update yesterday to also help what you are facing on Lichess. Please reach out to us at info@bryghtlabs.com if we need to help you troubleshoot, thanks!
