“I have to say ChessUp is the best Kickstarter reward I have ever received. And I've backed many projects, some of which were epic fails.
I have commissioned custom-made chess boards, and I have many sets: I adore craftsmanship and high-quality items. ChessUp doesn't disappoint! The packaging is retail quality, and something you'll want to keep. The physical hardware is quality, it's something to inspire you when you use it. If you've ever experienced the delight of unboxing an Apple product, I assure you that unboxing ChessUp will give you the same sense of delight.
Out-of-the-box experience is great. Setup, connection, and calibration were a snap! This, again, is something you'd expect from an Apple product: it just works!
Hopefully, others will improve their chess as I intend to do. I am sure you won't be disappointed with your purchase. It's a quality piece of kit.”
“I think I am going to enjoy this set and applications immensely. However, I am 84 years old and quite frustrated. The directions are so very incomplete. I have no idea what Fens is and how to download it along with other applications. I want complete directions. Very disappointing in this regard.”
“From the team that gave the world some of the best technologies in hand wearables, it would be criminal not to back their newest project that helps folks learn chess , one of the best mind games ever made. Apart from the quality of the equipment it was the vision of the team to marry AI with the game mechanics to make it a learning platform that really attracted me to the game. That and the fact that I could really now learn the nitty grottoes of the game and best my dad at it.
Love the team, love the product they have created and the vision behind it.”
“I can't comment on using the product yet since I just received it. But the buying experience was great. There were very convenient payment options and the item I purchased was received in the timeframe promised.”
“Lousy directions. I tried to start a game. I looked at the startup file I was directed to. I couldn't figure it out. Why couldn't there have been a simple one-page sheet showing how to start a game against the board. I am sure once I figure it out, it will be simple, but I'm busy, and I don't really have the time to go looking all over the Internet for something that should have been included in the box, or at least a proper link to how to get this thing to work.”
Thanks for your feedback! You box should have a quick start guide which is essentially what is on this quick start page: https://playchessup.com/pages/start
Touchsense technology requires some set up to work properly - it is just the nature of the beast. However setup takes just a minute, or a few seconds once you are familiar with the board.
Please let me know if you have any further questions or need more support. Contact us at email@example.com
“The board and the pieces work amazingly. You barely touch a piece and the board will light up. The pieces are made with high quality. You can play without an app but if you want to take advantage of the full ai and assistance you'll need the app. The app is the only downfall of everything. Still needs a lot of work and chess.com integration, which they are working on. With more people buying the board, I have no doubt that they will fix the app and make it more user friendly.”
“I brought this at the company party and it was a blast! We tried all kinds of wacky combinations of AI and human levels. At some point, both sides were just executing moves for the AI level 1 and having fun at its blunders. On the technical side, a couple of times the board got in a strange state with several purple squares (it might have been our fault). It went away when we reset the pieces to the starting position.”
“Hi, Fantastic product!
These are some things I would like to utilize:
1: An option to not use lights while i'm playing (against another person on OTB, so its still recording my game to analyse afterwards but not have the board light up as it can accidentally give away a plan for a fork or skewer against my opponent.
2: A way to save the game so that we can come back to the game later to complete.
3: Add mutilple profiles so that I could add my son and other mates as a profile for OTB games.
4: I havent been successful at playing any other Chess up opponents online yet, have only been able to play other lichess players.
5: the board doesn't recognise my win after other lichess players bail on a game.
6: Hint limit isn't an option for OTB opponent.
7: an option to play back from a blunder but continue to record the next version of game.
Thanks, that is all for now. It's an absolutely brilliant product!”
“The materials were decent but the operation was poor. Approx 1 in 5 games ended in board errors where a random light or lights would come on & not go off; game would freeze under these circumstances. Saving games is iffy, worked less than half the time; saving should be auto (my opinion) or indicator light should be unique to square, maybe red since that would not be used for normal play so user is sure game saved. Board should be capable of better play without app; good avg. club player would run around 1500, board level seems about 1200 max. Using app was very buggy (other reason wished lone board was better), quit shortly after receiving. Since my issues are firmware/software based it is my hope that the issues I encountered get repaired and the board will perform as stated.”
Hi Carl, we're sorry that ChessUp has not lived to your expectations.
We're working non-stop on fixing some issues on the app that you are clearly experiencing and hope to have all that resolved soon.
Thanks for your patience!
“While the ChessUp production delays were disappointing, the staff at Bryght Labs did a great job of updating the backers in a detailed and timely manner. So far I have thoroughly enjoyed my new board. I can't wait until the game analysis function is released and they start rolling out tutorials!”
“Love this board. Completely worth the wait. I have been learning and so have my children. My 8-year-old is asking almost daily if I want to play a game with him. Fantastic build and excited to see how the app updates continue to improve things.”
“This board is a great equalizer for me to share my love of chess with my sons. The assist helps them miss early blunders and actually enjoy the game. And then they get to beat me sometimes and what’s more satisfying than embarrassing your dad. I’ve had some odd behavior on occasion but overall it’s been a great experience.”