“Ordered these capsules online, and never received them. Two out of three items were completely incorrect. I've contacted "Guest Relations" twice, and no response in over a week. If I don't hear back soon, will file a dispute with my credit card company.”
Oh no! We’re so sorry for the mix-up as well as the delay in responding. We strive to provide the best service possible and will relay this to our guest relations team as we are always trying to improve. It looks like we have addressed the issue and trust you’re all set.