“Your customer relations adviser Alexandra Rusbarsky has ruined CBTL reputation with her inept handling of an ongoing product failure that has gone on for 9 months. Your corporate office does not answer the phone; recording. Impossible to get anyone, much less resolve issues. Very Poor management. Lost my business for sure.”
“Nice mini frother. Works well, but be sure to follow the instructions about using a glass or similar container--scratched up the bottom of one of my ceramic cups. Surprisingly powerful for such a cute little device!”
Oh no! We’re so sorry for the delay. We strive to provide the best service possible and will relay this to our guest relations team as we are always trying to improve. We will ensure that a representative reaches out as soon as possible.
