“I have yet to change the parts as It quit making that groaning , I would however remind you that the had promised to send me info on extended warranty which was never received ? Thanks Tom”
“I had to replace them with in a year and sounds like I may have to again even before this year is up.. I shouldn't have this problem. My stove is just a little more than a year old.”
“Due to the help received from the home office relative to someone coming out to repair the stove, the necessary repairs were made in a very timely and professional manner. Your company is probably one of two that went way above and beyond the normal business solutions concerning customer care. Thank you again for your assistance”