“I found the Stainless burn pot to be a tighter fit in the stove making it hard to get it seated in the stove and also discovered that it leaves a lot of residue in the burn pot as opposed to the cast burn potwhich leaves no residue at all. The same pellets were used in both burns. I wrote an email to you about this to which I received no response. I also got no response to my email complaining that non stainless and non wing nut screws were used during manufacturing. to secure the removable clean/vac access covers which makes the screws rust so that they now cannot be removed for cleaning. Obviously you do not care at all about your customers and I am left with a stove I cannot clean or vac out .”
