“We’ve had our stove for a few months now and it’s been good for the most part. One of the reasons I bought Comfortbilt was from what I read, they had great customer support. That has not been the case for me. Apparently now, they don’t except phone calls for technical support. We lost power for 4 days and were having issues getting our stove running on backup power. I couldn’t get ahold of anyone at Comfortbilt. I think next time we will bite the bullet and buy a Harman. The stove runs good for the most part though.”
“I've had a HP 21 for 3 years now and I can tell you that it is easy to use, easy to clean,and very efficient. No more wood piles and all the work associated with a wood stove. Just push the start button and within minutes you have a warm fire going.”
“So far it has been performing excellently... We have not been able to give it the acid test as the weather has not turned real cold yet... I/we do love the fact that we no longer have to buy and split wood for our winter supply.. It is a lot easier to bring in a 40lb. bag of pellets and feed the stove... The additional hopper was definitely a nice addition, also..”
