Vanity Planet Aira Facial Steamer with Bunny Ears Spa Headband - Beige Silver Reviews

4.7 Rating 1,558 Reviews

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“I‚Äôm in love with this facial steamer! My skin looks refreshed immediately AND hours after use. It‚Äôs so relaxing and my new favorite part of my self care routine. After the first use, it didn‚Äôt produce steam as smoothly, but after unplugging and restarting it turns back on just fine.”

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“This may be my favorite self-care item purchase in 2020. I look forward to relaxing with the soothing warm, moist vapor "kissing" my face! It is a pleasure to use, looks beautiful on my vanity, and I love knowing that my skin care products are more effective after using it!”

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“The knob that holds the water in broke off after the 3rd use. It was good while it lasted. But i was expecting it to last longer”

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“I had been hearing all the hype about this facial steamer and the hype was true!! Don't wait; order now!! My daughter and I both love it!!”

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“I wish I could keep using it, but unfortunately after only 2nd use the water tank cracked and broke, which obviously explains the product made of not durable material; I do not recommend to buy unless you want to waste money and only be able to enjoy it once or twice..😏”

Helpful Report

Hi Olena, We appreciate your feedback. We're sorry to hear that your Aira Ionic Facial Steamer already got broken after about a couple of uses. This shouldn't be the case so we'd like to look into this further. Allow us to resolve this matter to your satisfaction. Kindly check your email as one of our lead representatives reached out regarding resolutions. Looking forward to assisting you further. Best Regards, Your VP Team

“Never arrived”

Helpful Report

Hi Lisa, Thanks for reaching us. We're sorry to hear about the delay in your order's delivery. Please note that we try our best to ensure all orders are fulfilled. However, due to the worldwide pandemic, processing and shipping may also be affected. Nevertheless, we're happy to know that your package has already been delivered to you. We thank you for your patience and understanding. Please do not hesitate to send us an email if you have any other concerns. We'll be more than happy to assist you. Best Regards, Your VP Team

“Works great! Skin is fresh, Dewey, and moisturized after a steam.”

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“After waiting for 3 months I cancelled the order your company couldn't supply the product”

Helpful Report

Hi Angelo, Thank you for sharing your experience with us. We're so sorry that we're unable to fulfill your order. The Aira | Ionic Facial Steamer in Rose Gold has been temporarily sold out due to popular demand in the warehouse closest to you. Our sincerest apologies for the inconvenience. Upon reviewing your order, we see that a refund has been processed. We would like this opportunity to speak with you further about your pre-purchase experience. One of our customer service team will follow up with you shortly in a separate email. We truly value your feedback to improve our shopping experience and look forward to hearing from you. Best Regards, Your VP Team