Vanity Planet Aira Facial Steamer with Bunny Ears Spa Headband - Beige Silver Reviews

4.7 Rating 1,558 Reviews

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“After waiting for 3 months I cancelled the order your company couldn't supply the product”

Helpful Report

Hi Angelo, Thank you for sharing your experience with us. We're so sorry that we're unable to fulfill your order. The Aira | Ionic Facial Steamer in Rose Gold has been temporarily sold out due to popular demand in the warehouse closest to you. Our sincerest apologies for the inconvenience. Upon reviewing your order, we see that a refund has been processed. We would like this opportunity to speak with you further about your pre-purchase experience. One of our customer service team will follow up with you shortly in a separate email. We truly value your feedback to improve our shopping experience and look forward to hearing from you. Best Regards, Your VP Team

“Its like a day at the spa”

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“The steamer stinks. It steam always smells rancid. I continued to use it hoping that it‚Äôd at least be beneficial for my skin, but it wasn‚Äôt. Rather my skin got duller and duller. I would like a refund. Pls advise.”

Helpful Report

Hi Dimple, Thank you for your feedback. We're so sorry to learn that your Aira | Ionic Facial Steamer was not properly working as it should. Upon reviewing your order, we see that you requested a refund instead of a replacement under warranty. We see that we have come to a resolution with you on 02/26 upon us sending you an email about the refund details. Thank you for allowing us to make things right. Please feel free to reach out for your future concerns and queries. Best Regards, Your VP Team

“Absolutely love my facial steamer. It is all I could‚Äôve hoped for! It cleared up my skin so quickly too! I would recommend this to everyone looking to up their skincare game.”

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“I totally addicted. I am so happy with my purchase”

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“Very disappointing with my purchase and the customer service. Please do not waste your money.”

Helpful Report

Hi Mariam, Thank you for taking the time to leave your feedback. It's unfortunate to know that you seem unsatisfied with your Aira Ionic Facial Steamer. We hope to know more about your experience with using the device so we can work together in finding the best resolution. We've reached out in a separate email. We do look forward to hearing from you and fixing this asap. Best Regards, Your VP Team

“I love the way it relaxes me and make me feel pampered after using it, not to mention my skin feels fabulous afterwards.”

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“Easy to use, and it makes my skin feel so good! I struggle with blackheads and it is so easy to squeeze them out (plus other gunk) after I use this.”

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