“Genuinely such a fan of the brand normally but my baby biskie box came and they were dry and lacking any discernible flavours aside from the billionaire bite. Really disappointed as normally they're really great; not sure if maybe my order hadnt been freshly made...”
I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.
“Very nice indeed. They did need to be eaten very quickly as the DPD courier delivered at 9pm at night, but didn’t ring the doorbell so they were left outside overnight and were only discovered in the morning. We know the time they were delivered by looking back on the Ring camera.”
