Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,744 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,744 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 25th October 2026

1968

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Promnpt delivery and well packaged. Items were fresh and delicious.”

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Posted 6 days ago

“Wanted to order something special for my husband’s first birthday as a dad. With our 6-week-old baby, there was only so much I could plan, and one thing I absolutely couldn’t afford to get wrong was the cake! The Tiramisu Cake from Cutter & Squidge absolutely exceeded our expectations. Ordered from London to Southampton, the delivery was seamless and arrived exactly when expected. And the cake itself? Absolutely dreamy! So incredibly moist and flavourful, with the coffee coming through beautifully without being overpowering. We followed the instructions to leave it at room temperature for 3 hours, and it was perfect. The knife practically glided through it, and every bite was as delicious as the first. We finished it in no time, and honestly, I’ve been dreaming about that cake ever since! Thank you, Cutter & Squidge, for making such a special occasion even sweeter. Definitely ordering again! ❤️”

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Posted 2 weeks ago

“Absolutely delicious brownies, just the right amount of chocolate and sweetness, also loved the collab with this artist. I would definitely buy again.”

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Posted 2 weeks ago

“The cakes were delicious. Everyone in the office said how lovely the pistachio/passionfruit cake; chocolate fudge salted caramel cake; mixed brownies were, even those who are not keen in cake. The delivery experience with dpd was unfortunate. I ordered cakes for a Monday to mark my retirement from work. There was no choice of delivery company. I am told that I could have paid extra for delivery between 8am and 12 noon. I failed to notice this option (my bad!). On the Monday morning, the day of delivery, DPD emailed the delivery time (for the first time) saying it was between 1746 and 1846. The office shuts at 1730! I immediately called Cutter & Squidge and spoke to Anya who sounded as uninterested as a customer-facing person could sound. She said nothing could be done, blaming DPD, and me for not having booked a morning delivery. Fair enough but not acceptable particularly bearing in mind the size of the order and the fact that the delivery address was clearly an office. I stayed late to collect the delivery. Due to problems with Chiltern trains that night, I finally reached home at 2130 having had to pay for a cab to get me from a station 13 miles away to home (not C & S's fault but does not endear me to the brand). I missed enjoying the cakes with some of my colleagues on the Monday before my retirement in the Wednesday. My first time buying from the brand. In spite of the deliciousness of the cakes, I need some persuading to use them again．”

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Posted 2 weeks ago

“Well presented, well prortioned and tasted very nice and moist”

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Posted 2 weeks ago

“There was no note added unfortunately”

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Posted 2 weeks ago

Hi Kate, Thank you for your review, and we're sorry the note you wanted to include wasn't added to your Thank You Mixed Mini Brownie Box. We know a personal message makes a gift feel special, and we'd like to look into what happened, so please get in touch at hello@cutterandsquidge.com.

Posted 2 weeks ago

“Purchased late and always Cutter & Squidege were able to deliver and make for a happy birthday celebration”

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Posted 2 weeks ago

Hi Neeti, Thank you so much for the 5 stars and for such a kind review! We're delighted we could deliver in time even though you ordered late, and that it helped make your birthday celebration a happy one. We hope to look after you again soon.

Posted 2 weeks ago

“Easy ordering process & very prompt delivery.”

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Posted 2 weeks ago

Hi Claire, Thank you so much for the 5 stars! We're delighted you found ordering easy and the delivery very prompt, and we hope you'll order from us again soon.

Posted 2 weeks ago

“Excellent service and delicious treats!”

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Posted 2 weeks ago

Hi Kirsten, Thank you so much for the 5 stars! We're delighted you thought the service was excellent and the treats were delicious, and we hope you'll enjoy more of them soon.

Posted 2 weeks ago

“Arrived on the day I wanted them to. Post box friendly brownies, what a great invention!”

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Posted 2 weeks ago

Hi Tina, Thank you so much for the 5 stars! We're delighted your brownies arrived on the day you wanted them, and we're so pleased you love the post box friendly packaging. It's wonderful to hear it's been such a hit.

Posted 2 weeks ago

“The wedding cake tasting box fell short of expectations”

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Posted 2 weeks ago

Hi there, Thank you for taking the time to leave a review, and we're sorry the wedding cake tasting box fell short of your expectations. We'd really like to understand what let it down, so if you're happy to share more, please get in touch at hello@cutterandsquidge.com and we'll look into it.

Posted 2 weeks ago

“Great if you need good cake delivered nationwide!”

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Posted 3 weeks ago

Hi there, Thank you so much for the 5 stars! We're delighted you think we're a great choice for good cake delivered nationwide, and we hope we get to send you another one soon.

Posted 2 weeks ago

“Always great service and products. Mostly send as gifts and always well received”

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Posted 3 weeks ago

Hi Sam, Thank you so much for the 5 stars and for being such a loyal customer. We're thrilled you've had great service and products, and it means a lot to know our cakes and treats are always well received by the people you send them to.

Posted 2 weeks ago

“Cakes are always the best”

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Posted 3 weeks ago

Hi Jeff, Thank you so much for the kind words and for choosing us again. We're delighted you think our cakes are always the best, and we hope you enjoy the next one just as much.

Posted 2 weeks ago

“Very tasty moist chocolate cake. Some rasberry jam in the centre would be nice. Great cake.”

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Posted 3 weeks ago

Hi there, Thank you so much for the lovely review! We're so happy you thought the chocolate cake was tasty and moist. Raspberry jam in the centre is a great idea, and we'll pass it on to the team.

Posted 2 weeks ago

“We ordered this cake from the United States for our daughter who is studying in Oxford. We were not disappointed. The cake was enjoyed by her and her colleagues. It was moist and had the right balance between cake and filler, which I am told was delicious. We ordered the cake for delivery a day before her birthday because we wanted to make sure the cake was there when the group met in the afternoon. That was a wise decision because the delivery was delayed a few hours from when we were told to expect delivery. It all worked out and I was told that I could order another cake for the group anytime I felt inclined to do so. 😉 We so appreciate that we could add to our daughter’s celebration when we could not be together.”

Cutter and Squidge 5 star review on 23rd October 2026

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Posted 3 weeks ago

Hi there, Thank you so much for such a lovely review! We're so glad the cake was moist and balanced, and that your daughter and her colleagues enjoyed it. We're sorry the delivery ran a few hours later than expected, and it was a wise move to order a day ahead. It means a lot that we could help you add to her celebration from so far away, and we'd love to help again whenever you like.

Posted 3 weeks ago

“After DPD messed up, cutter and squidge reimbursed me. Cake was good. Safer to always order in a tin”

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Posted 3 weeks ago

Hi Rania, We're so sorry about this. A smashed bottle, a gift left in the lobby, and a response that left you feeling unheard is not how your son's birthday should have gone. You shouldn't have been asked for a photo of something you had to clear away straight away, and the delivery picture should have been enough. We're emailing you directly now to put this right, and we're taking your feedback to our delivery and customer service teams.

Posted 3 weeks ago

“Love the company, love the cakes!”

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Posted 4 weeks ago

Hi there, Thank you so much for the lovely review! It means a lot to hear you love the company and our cakes. We're so happy to have you as part of the Cutter & Squidge family.

Posted 3 weeks ago

“Good quality food delivered - slightly more pricey than I would like but cheaper than a lot of alternatives out there.”

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Posted 1 month ago

Thank you for your feedback, Rachel 💕 We’re pleased to hear you found the bakes to be good quality and that your treats were delivered successfully ✨ We really appreciate your comments on pricing too. We put a lot of care into the quality of our ingredients and bakes, while aiming to offer good value compared with other gifting and bakery options available 💛 Thank you for choosing Cutter & Squidge, and we hope to send something delicious your way again soon! 🍰💕

Posted 1 month ago

“I was honestly a little disappointed. The red velvet cake tasted like a standard cake you could buy from Tesco, and I didn’t feel it was anything particularly special or worth the hype. I expected more from Cutter & Squidge based on how it was advertised.”

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Posted 1 month ago

Thank you for sharing your feedback 💕 We’re sorry to hear the Red Velvet Cake didn’t live up to your expectations. We want our cakes to feel like a genuinely special treat, so it’s disappointing to hear that you found the flavour underwhelming and didn’t feel it reflected the experience you were expecting from Cutter & Squidge. Taste can of course be personal, but we really appreciate you taking the time to explain what missed the mark for you. Feedback like this is important and will be shared with our bakery team 💛 We hope you’ll consider giving us another chance and that another flavour from our range can deliver the special Cutter & Squidge experience you were hoping for. 🍰💕

Posted 1 month ago

Cutter and Squidge is rated 4.6 based on 19,744 reviews