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Cutter and Squidge Reviews

4.6 Rating 17,207 Reviews

90 %

of reviewers recommend Cutter and Squidge

Company Reviews

Product Reviews

4.6

Based on 17,207 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 8th April 2024

Cutter and Squidge 5 star review on 5th April 2024

Cutter and Squidge 5 star review on 5th April 2024

Cutter and Squidge 5 star review on 5th April 2024

Cutter and Squidge 5 star review on 5th April 2024

Cutter and Squidge 5 star review on 4th April 2024

Polly Robertson

Cutter and Squidge 5 star review on 16th March 2024

1805

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Afternnon Tea package was purchased as a gift for Vegan family member. Goods arrived on time, but unfortunately after speaking to my sister she was unable to eat the scones. They were 'rock hard' like a large stone and were actually thrown away.”

Posted 2 weeks ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 weeks ago

“Very sweet”

Posted 2 weeks ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 weeks ago

“Box came damaged and a lot smaller than I thought . Bought this initially as a gift but the way the box came it was unacceptable to gift to someone. Overall disappointed as I heard good things .”

Posted 2 weeks ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 weeks ago

“Apologies but the selection wedding cake was awful. They all tasted similar with only the carrot cake tasting fresh. The rest seemed stodgy and definitely not light and fluffy sponge. Almost frozen and the thick buttercream tasted similar for all. I have eaten from you previously hence the thought of having our wedding cake. Unfortunately we were very disappointed that the sample seemed old and stale”

Posted 3 weeks ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 weeks ago

“This order was a free order as compensation for our first one where the cookies were burnt & salty. While this time the brownies were tasty the image & description of the item described a mixed box with two types in, the box came with only one type of brownie in. Just too much inconsistency already with two orders.”

Posted 3 weeks ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 weeks ago

“not really worth it the money”

Posted 3 weeks ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 weeks ago

“The egg last year was taster and I believe bigger with a whole egg with half filled. The chocolate filling was rich and decorative but not as tasty as previously bought.”

Posted 3 weeks ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 weeks ago

“Did not enjoy the cake. It was not spongy enough, cake was too sweet. The concotion of passion fruit and pistachio was not great. For what I received, it was overpriced.”

Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 month ago

“very disappointed.The cake delivered was not identical to the one shown on website and was almost devoid of strawberries.Will not purchase again.”

Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 month ago

“We have used cutter and squidge many times for birthday cakes however we recently moved outside in London. Very disappointed that they don’t deliver any of the really good cakes outside of London nor can you collect from a shop in London. So we ordered a small cake from the UK wide range but it was very disappointing compared to the wider range and definitely not worth the almost £30 price tag.”

Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 month ago

“Unfortunately I didn't really like this cake. The sponge was very dense - it could have been lighter and fluffier and the cream / icing was a little sickly. I also ordered a party pack - not the best creation. Something like happy birthday banner / bunting would have been more exciting than napkins. A little over priced for me”

Posted 1 month ago

“The cake was too sweet compared to last time we ordered and also was bit hard”

Posted 1 month ago

“I was very sad to see the quality going down. I was such a huge fan of this brand but seems they care more about the packaging than the actual product. :(”

Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 month ago

“Arrived damaged, very small compared to pictures and overpriced. I was disappointed when I opened the box.”

Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 month ago

“Your delivery is not good they leave the cake outside and it's raining some of the sides are melted”

Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 month ago

“We found either a small stone or a nut shell in the icing really disappointing”

Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 month ago

“Some of the cookies were burnt on the bottom & they were all very salty.”

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 month ago

“no, Message was put in the box so they were delivered and sat on someone’s desk for a few days no one knowing who they were from. Very frustrating.”

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 month ago

“I ordered a box of brownies for my friend's birthday to arrive on his birthday, paying for the nominated day delivery. Unfortunately they arrived one day late, ruining the surprise and gift. The customer service team were very good, refunding me fully, but I don't think I would order from them again.”

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 month ago

“Delivery was good but the products themselves either tasted bad, or were completely tasteless. I ordered a cake selection box for Valentine’s day. Really let down - would not purchase from here again”

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

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Cutter and Squidge is rated 4.6 based on 17,207 reviews