Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,209 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,209 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 8th April 2024

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Cutter and Squidge 5 star review on 5th April 2024

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Cutter and Squidge 5 star review on 4th April 2024

Polly Robertson

Cutter and Squidge 5 star review on 16th March 2024

Nicola Board

1805

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time and the presentation was good but the taste was very disappointing for the price.”

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Posted 4 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 4 months ago

“The website is an absolute nightmare! But the brownies are good. Too fiddly to order online, sadly I will go elsewhere next time.”

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Posted 4 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 4 months ago

“Average cake, quite sweet and sponge was a bit too dense. Bought for a friends birthday but would not repurchase.”

Helpful Report

Posted 4 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 4 months ago

“I usually place orders at Cutter and Squidge but was very disappointed in the quality of the biskies. Very dry and stale, almost like it was already off. I had to throw the remaining in the bin.”

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Posted 5 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 4 months ago

“The cake was okay, but it was clearly made well in advance and frozen, as when we cut into the cake it was still frozen in the middle. The eton mess flavour was good though. The vake was pretty stodgy and dense, not what I expected from a Cutter & Squidge cake! Pretty disappointing overall.”

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Posted 5 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 4 months ago

“The cake had too much butter and didn’t taste good. I was hoping to taste salted caramel but it tasted butter loaded chocolate. Didn’t like it at all.”

Helpful Report

Posted 5 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 5 months ago

“This was the second time I ordered the same cake and unfortunately it wasn’t as good as a year before. The sponge was much denser and it didn’t seem as fresh. Also, the price of the cake has gone up by about 20% in a year, which is a huge increase. I will not be ordering again.”

Helpful Report

Posted 5 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 5 months ago

“Was a bit dry”

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Posted 5 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 5 months ago

“Quite disappointing”

Helpful Report

Posted 5 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 5 months ago

“Delivery was on time, but cake a bit disappointing.”

Helpful Report

Posted 5 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 5 months ago

“Over all great website with good choice However the cake we ordered we couldn’t taste the fudge!”

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Posted 5 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 5 months ago

“Really disappointed with the very short use by dates. This should be more clearly stated. Had I have known, I would not have ordered.”

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Posted 5 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 5 months ago

“Ok but a bit dry”

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Posted 5 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 5 months ago

“I have sent something as a gift and therefore have not seen what was sent. Unable to rate quality myself Please stop sending me emails as it is very annoying!!”

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Posted 6 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 5 months ago

“Website problems when ordering meant I had to ring customer service. Tiny selection of cakes available for delivery (outside London) , not the selection shown online. All in all frustrating experience. Wildly expensive too”

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Posted 6 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 6 months ago

“I choose the pistachio and passion fruit cake, I liked the presentation of the cake, it was very cute but the taste unfortunately was bad. We couldn’t even eat it, we had to throw away the rest of the cake. I had such hight hopes for it. The delivery was on time and the cake was packed very well”

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Posted 6 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 6 months ago

“These brownies were nice but very very overpriced for what you got. I wouldn’t spent that again and that was with a discount!”

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Posted 6 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 6 months ago

“Mixed biskies were excellent as always however the macaron drip cake I ordered was disappointing, it looked beautiful however the sponge and buttercream lacked any real flavour. Stick to the biskies in future.”

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Posted 6 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 6 months ago

“Wouldnt consider good value for money. Was too sweet and sponge tasted like was a few days old”

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Posted 6 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 6 months ago

“brought my cake on time.”

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Posted 6 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 6 months ago

Cutter and Squidge is rated 4.6 based on 17,209 reviews