Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,209 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,209 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Write Your review

Tell us how Cutter and Squidge made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cutter and Squidge 5 star review on 8th April 2024

Rhea Buan

Cutter and Squidge 5 star review on 5th April 2024

Annie Jacob

Marine Delos

Cutter and Squidge 5 star review on 4th April 2024

Polly Robertson

Cutter and Squidge 5 star review on 16th March 2024

Nicola Board

1805

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very disappointed the sponge was very dense not good”

Helpful Report

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

“It arrived on time but it was too dense and the icing was hard. Not for me I’m afraid.”

Helpful Report

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

“Rather a disappointing cake, compared to the other cakes we have had from Cutter and Squidge. Didn’t taste strongly of anything and the sponge was dense.”

Helpful Report

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

“Good quality of ingredients used and the cake looks true to the picture.”

Helpful Report

Posted 2 months ago

“It was very stale. Barely any jam in there. The cream was very hard and artificial. I had ordered last year ago and was very satisfied but now not at all.product did not reflect the price or quality advertised...”

Helpful Report

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

“We have always enjoyed the vegan chocolate cake from yourselves but this time we ordered a Victoria sponge as well for our son‘s birthday party. Unfortunately the Victoria sponge was well below our expectations. The sponge itself was quite dry and not moist and unfortunately it wasn’t very well received by the majority of the people who tried it so much so that we were not able to finish the cake. Hopefully this was just a bad batch, as mentioned above, the vegan chocolate cake was delicious, as we have come to expect from Cutter and Squidge, just a shame about the Victoria sponge.”

Helpful Report

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

“We were excited to try the wedding cake sample box, however were extremely disappointed. The cakes tasted days old and dry, despite us eating the day of delivery. We won't therefore be ordering our wedding cake with them”

Helpful Report

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

“I was expecting more. The sponge was dry. Presentation was lovely but lacked a fluffy moist sponge, tasted stodgy.”

Helpful Report

Posted 3 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 months ago

“Disappointed in Lemon and blueberry cake. Not sure if the recipe changed but it’s now more lemony with hardly any fruity bits or flavour.”

Helpful Report

Posted 3 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 months ago

“I was really looking forward to our Cutter and Squidge cake, but was left underwhelmed. The cake was rather dry, small and overpriced for what it was.”

Helpful Report

Posted 3 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 months ago

“Sent birthday brownies to my son. They arrived when they said they would and were nicely packaged. Sadly, the brownies were not ‘squidgey’ and dried out very quickly. Heating them helped but on the whole, a bit expensive for a product not well enjoyed. So sorry.”

Helpful Report

Posted 3 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 months ago

“Presentation was nice but found the cake dry”

Helpful Report

Posted 3 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 months ago

“I really hoped that the cake would meet my expectations but I’m afraid that with regard to taste it didn’t. Additionally the delivery woman was handling the cake box very carelessly and holding it on its side. I have never left a bad review for anything before but I felt as though on this occasion it was only honest.”

Helpful Report

Posted 3 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 months ago

“The cake was really dry and felt like bread and we had diarrhea for about a whole day after eating that. But the packaging was nice .”

Helpful Report

Posted 3 months ago

“I found the brownies to be thin and therefore dry. They also got drier the next day! Not the best!”

Helpful Report

Posted 3 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 months ago

“Cake taste Not good”

Helpful Report

Posted 4 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 months ago

“I'm afraid this ginger cake was way to sweet for me ...it was like eating flavoured sugar ..I've bought from you before ,a blueberry and lemon cake I think and I didn't notice that was so sweet .. dissappointed!”

Helpful Report

Posted 4 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 3 months ago

“Brownies were good but disappointed that they were delivered a day late despite paying a silly amount in delivery cost.”

Helpful Report

Posted 4 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 4 months ago

“Extremely dry brownies, really disappointed - don't expect this for the price of them! Will not be purchasing again.”

Helpful Report

Posted 4 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 4 months ago

“The sweetness overwhelmed the overall experience, making it too sugary for my taste.”

Helpful Report

Posted 4 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 4 months ago

Cutter and Squidge is rated 4.6 based on 17,209 reviews