Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,547 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,547 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Write Your review

Tell us how Cutter and Squidge made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cutter and Squidge 5 star review on 2nd August 2026

1955

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company”

Helpful Report

Posted 6 days ago

Thank you for taking the time to share your feedback 💕 We're very sorry to hear that our Tiramisu Celebration Cake didn't meet your expectations. We understand how disappointing it is when a cake looks beautiful but doesn't deliver the flavour you were hoping for, and we're sorry to hear both you and your family were left disappointed. 💛 We'd really appreciate the opportunity to investigate this further and see if we can put things right. If you haven't already been in touch, please contact our Customer Care team at hello@cutterandsquidge.com with your order details, and we'll be happy to look into this for you and work towards a resolution. Thank you again for your honest feedback. We hope to have the opportunity to restore your confidence in Cutter & Squidge. 💕

Posted 6 days ago

“Great idea and very easy to order arrived on time”

Helpful Report

Posted 1 week ago

Thank you for your lovely review 💕 We’re delighted to hear you found Cutter & Squidge to be a great idea and that the ordering process was so easy ✨ It’s wonderful to know your order arrived on time and that everything went smoothly from start to finish. Providing thoughtful gifts with a simple, reliable service is exactly what we strive for 💛 Thank you for choosing Cutter & Squidge. We look forward to helping you celebrate many more special occasions 🎁🎂💕

Posted 6 days ago

“Honestly, I ordered Fri for delivery Sat, there was a hiccup on the address with the site, I emailed Ai Mee and got an instant response, sorted the problem and the delivery happened on the day - such a professional, persaon and friendly service is a rarity Thanks folks”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share your feedback 💕 We’re delighted to hear that, although there was a hiccup with the delivery address, our Customer Care team was able to resolve it quickly and ensure your order still arrived on the requested day ✨ It’s wonderful to know you found the service professional, personal and friendly. We pride ourselves on being there for our customers when they need us most, so your kind words mean so much to our team 💛 Thank you for choosing Cutter & Squidge. We look forward to treating you again soon 🎂💕

Posted 6 days ago

“Ordering was easy and delivery exactly as promised. Unfortunately the message we had asked to be included was not, in fact, included with the cake which left the recipient a little bemused as to whom it was from.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share your feedback 💕 We’re delighted to hear you found the ordering process easy and that your delivery arrived exactly as promised ✨ We’re sorry to hear there was some confusion regarding the gift message. We can confirm that the message was printed and included inside the packaging with your order. Occasionally, the printed gift message can stick to the inside of the protective bag or packaging, making it easy to miss when unpacking. 💛 Thank you again for your feedback and for choosing Cutter & Squidge. We hope to help you celebrate many more special occasions in the future 🎂💕

Posted 1 week ago

“Lovely presentation, nice gift idea.”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful reviews 💕 We’re delighted to hear you loved the presentation of our Happy Birthday Mixed Mini Brownie Box and thought it made such a lovely gift ✨ It’s fantastic to know you enjoyed the moist brownies, their delicious flavour, and the beautiful presentation. Hearing that you’d happily purchase them again means so much to our bakery team 💛 Thank you for your kind words and for choosing Cutter & Squidge. We look forward to helping you celebrate many more special occasions 🍫🎁💕

Posted 2 weeks ago

“Wonderful vegan chocolate cake - so chocolatey and scrummy!”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful reviews 💕 We’re absolutely delighted to hear you loved our Vegan Chocolate Fudge Cake and found it so wonderfully chocolatey and scrumptious ✨ It’s especially fantastic to know it impressed both you and your non-vegan guests. Creating vegan cakes that everyone can enjoy, regardless of their dietary preferences, is something our bakery team is incredibly passionate about 💛 Thank you for your kind words and continued support. We look forward to baking for you again soon 🌱🎂💕

Posted 2 weeks ago

“Cutter and Squidge seem to be a good company but need to review their delivery arrangements. If they cannot delivery to remote postcodes on the specified date this should be clear on their website”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to share your feedback 💕 We're so sorry your order was affected by a courier issue and understand how disappointing it was to miss such an important celebration 💛 We appreciate your comments regarding deliveries to remote postcodes. While we do offer delivery across these areas, on rare occasions unforeseen courier delays can unfortunately occur despite our best efforts. We continuously work closely with our delivery partners to minimise these situations and improve the service we provide. Thank you again for your feedback and for recognising our efforts to resolve the issue with a full refund. We sincerely hope we'll have the opportunity to provide you with the experience you were expecting in the future. 💕

Posted 2 weeks ago

“Good delivery time”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to leave a review 💕 We’re delighted to hear your order arrived in good time ✨ We also recognise that your rating suggests there may have been aspects of your experience that could have been even better. If there’s anything we could have done to improve your experience, we’d love to hear your feedback, as it helps us continue to improve 💛 Thank you for choosing Cutter & Squidge, and we hope to have the opportunity to provide you with an even better experience in the future. 💕

Posted 2 weeks ago

“great vegan options love that it's a family run outfit by two fab sisters always securely delivered with great packaging unfortunately ordering from the website can sometimes prove difficult however the support team and customer service is top notch and they are hugely efficient to steer you through! we love C&S”

Helpful Report

Posted 3 weeks ago

Thank you for your wonderful reviews and continued support 💕 We’re absolutely delighted to hear you enjoy our vegan range and that you love what Cutter & Squidge stands for as a family-run business ✨ It’s fantastic to know your orders always arrive securely packaged and that our customer care team has been able to support you whenever you've needed us. We really appreciate your honest feedback about the website too, and we'll be sure to share your comments with our team as we're always looking for ways to improve the online experience 💛 Thank you for your kind words and for choosing Cutter & Squidge time and time again. We truly appreciate your support and look forward to helping you celebrate many more special occasions 🌱🎂💕

Posted 2 weeks ago

“Normally great, too expensive for what we bought this time.”

Helpful Report

Posted 4 weeks ago

Thank you for taking the time to share your feedback 💕 We’re delighted to hear you’ve had great experiences with Cutter & Squidge in the past and truly appreciate your continued support ✨ We also appreciate your honest comments regarding the value of your most recent order. Customer feedback like yours is incredibly important to us, and we’ll be sure to share it with our team as we continue to review and develop our range 💛 Thank you again for your feedback and for choosing Cutter & Squidge. We hope to delight you again with your next order 🎂💕

Posted 2 weeks ago

“Nice and crumbly”

Helpful Report

Posted 4 weeks ago

Thank you for your lovely reviews 💕 We’re delighted to hear you enjoyed our Earl Grey Lemon Shortbread and loved their beautifully crumbly texture ✨ Knowing they’ve become your favourite biscuits and that you’re already looking forward to buying more means so much to our bakery team 💛 Thank you for your wonderful support and for choosing Cutter & Squidge. We can’t wait to treat you again soon 🍋🍪💕

Posted 2 weeks ago

“Delicious cakes, a bit on the pricey side but worth it for the quality.”

Helpful Report

Posted 4 weeks ago

Thank you for taking the time to share your feedback 💕 We’re delighted to hear you enjoyed our cakes and felt the quality made them worth the treat ✨ We appreciate your honest comments regarding the price. We work hard to use premium ingredients and handcraft each of our bakes fresh to order, so it’s especially rewarding to know you felt the quality reflected that 💛 Thank you for your kind words and for choosing Cutter & Squidge. We hope to bake for you again soon 🎂💕

Posted 2 weeks ago

“Very nice cake, really moist good lemon flavour. I normally bake myself, but my friends said they really enjoyed this cake”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your review 💕 We’re delighted to hear you enjoyed the Lemon Drizzle Cake and found it beautifully moist with a lovely lemon flavour ✨ It’s especially rewarding to receive such kind feedback from someone who enjoys baking themselves, and we’re so pleased to hear your friends enjoyed the cake too 💛 Thank you for choosing Cutter & Squidge. We hope to bake for you again soon 🎂🍋💕

Posted 1 month ago

“Good service”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave a review 💕 We’re delighted to hear you were happy with the service you received ✨ We also recognise that your rating suggests there were aspects of your experience that could have been even better. If there’s anything we could have done to improve your experience, we’d love to hear your feedback, as it helps us continue to improve 💛 Thank you for choosing Cutter & Squidge, and we hope to have the opportunity to impress you again in the future. 💕

Posted 1 month ago

“Always good quality from Cutter & Squidge!”

Helpful Report

Posted 1 month ago

Thank you for your lovely review 💕 We’re delighted to hear you continue to enjoy the quality of our treats ✨ Providing consistently delicious bakes and a great experience every time is exactly what we strive for, so your continued support means so much to our team 💛 Thank you for choosing Cutter & Squidge. We look forward to treating you again soon 🎂🎉💕

Posted 1 month ago

“Nice cake to share and eat”

Helpful Report

Posted 1 month ago

Thank you for your lovely review 💕 We’re delighted to hear you enjoyed the cake and that it was perfect for sharing with family and friends ✨ Bringing people together over delicious treats is exactly what we love to do, so your kind words mean so much to our team 💛 Thank you for choosing Cutter & Squidge, and we hope to bake for you again soon 🎂🎉💕

Posted 1 month ago

“Very good (in parts)”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback 💕 We’re delighted to hear you enjoyed the Passionfruit & Pistachio Cake and that both the delivery and communication met your expectations ✨ We’re very sorry that the personalisation message was not written exactly as requested. We completely understand how disappointing this must have been, especially as it was for your mother’s birthday, and we apologise that this mistake took away from an otherwise special occasion 💛 We really appreciate you bringing this to our attention, and we’ll be sure to share your feedback with our bakery team to help prevent similar errors in the future. Thank you again for your valuable feedback and for choosing Cutter & Squidge. We hope to have the opportunity to provide you with a flawless experience next time 🎂💕

Posted 1 month ago

“Ordering process easy and, delivery was speedy, and on time with good communication. Selection of cakes is good, but I wish Honey & Rose cake was available all year around as its a different kind of cake, not your typical sponge layers.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review 💕 We’re delighted to hear you found the ordering process easy, the delivery speedy and on time, and that our communication kept you informed throughout ✨ It’s wonderful to know you enjoyed our range of cakes, and we especially appreciate your kind words about the Honey & Rose Cake. We love hearing how much customers enjoy this unique flavour and texture combination 💛 We’ll be sure to pass your feedback on to our bakery team regarding making it available all year round. Thank you for your support, and we hope to treat you again soon 🎉💕

Posted 1 month ago

“Prompt, easy , user friendly website. Perfect for gifting and treating oneself . I am hooked on to their delicious flavours .”

Helpful Report

Posted 1 month ago

Thank you for your lovely review 💕 We’re delighted to hear you found our website easy to use and user-friendly, making gifting and treating yourself a simple and enjoyable experience ✨ It’s wonderful to know you’ve fallen in love with our flavours and keep coming back for more 💛 Thank you for your support, and we look forward to treating you again soon 🎉💕

Posted 1 month ago

“Service went without a hitch, packaging was decent.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback 💕 We’re pleased to hear that your order arrived smoothly and that the service went without a hitch ✨ It’s wonderful to know the packaging met your expectations and helped ensure your treats arrived safely 💛 Thank you for your support and feedback. We hope to have the opportunity to treat you again soon 🎉

Posted 1 month ago

Cutter and Squidge is rated 4.6 based on 19,547 reviews