I ordered a raspberry and elderflower cake but sadly what showed up at my door was a Victoria sponge! No notification of the substitution from C&S so that I would have had the opportunity to cancel/amend my order. Phoned up and they said they had substituted because the cake I ordered was limited edition and no longer available - but was actually still listed for sale that day! They didn’t offer a refund but offered to send out a new cake, which I accepted but in hindsight should have pushed for a refund. The replacement cake was very mediocre and I won’t order from them again after this. Plenty of places do cakes via post these days that are better value and tastier in my experience.