Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,547 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,547 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Cutter and Squidge 5 star review on 2nd August 2026

1955

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over priced. Aesthetically pleasing for customers who want to take ‘instagram’ shots of their birthday/celebration cakes but not for those who actually want to enjoy eating them”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations. 💕 We understand how disappointing it is when a product doesn’t live up to what you were hoping for, and we're sorry to hear you didn't enjoy the cake. 💛 We'd really appreciate the opportunity to look into this and see if we can put things right. We haven't been able to locate any previous contact from you regarding this order, so if you could please get in touch with our Customer Care team at hello@cutterandsquidge.com with your order details, we'd be more than happy to investigate and work towards a resolution. Thank you again for your honest feedback. We hope to have the opportunity to restore your confidence in Cutter & Squidge. 💕

Posted 2 weeks ago

“Wonderful vegan chocolate cake - so chocolatey and scrummy!”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful reviews 💕 We’re absolutely delighted to hear you loved our Vegan Chocolate Fudge Cake and found it so wonderfully chocolatey and scrumptious ✨ It’s especially fantastic to know it impressed both you and your non-vegan guests. Creating vegan cakes that everyone can enjoy, regardless of their dietary preferences, is something our bakery team is incredibly passionate about 💛 Thank you for your kind words and continued support. We look forward to baking for you again soon 🌱🎂💕

Posted 2 weeks ago

“They very kindly sent a replacement order after the delivery company made a mistake.”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely review 💕 We’re delighted we could help put things right after the courier experienced an issue with your delivery ✨ While we're sorry the original delivery didn't go to plan, we're so pleased our customer care team was able to arrange a replacement quickly and ensure you still received your treats. Providing the best possible support when things don't go as expected is incredibly important to us 💛 Thank you for your kind words and for giving us the opportunity to make things right. We look forward to treating you again soon 🎂💕

Posted 2 weeks ago

“We never recieved the products, the order was cancelled”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to share your feedback. We’re sorry to hear you were disappointed with your experience. 💕 We've checked your order and can confirm that it was fulfilled by our bakery and dispatched with DPD for delivery. However, we haven't been able to locate any previous contact from you regarding the order being cancelled or not received. 💛 We'd really appreciate the opportunity to investigate this further and work towards a resolution. If you could please contact our Customer Care team at hello@cutterandsquidge.com with your order details, we'll be more than happy to look into what happened and assist you. Thank you again for bringing this to our attention. We hope to have the opportunity to put things right. 💕

Posted 2 weeks ago

“Easy ordering process”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful reviews 💕 We’re delighted to hear you found our ordering process quick and easy from start to finish ✨ It’s also fantastic to know your Happy Birthday No Nut Flavours Mixed Mini Brownie Box arrived promptly and that you found the brownies so tasty and delicious. Providing a smooth ordering experience alongside treats everyone can enjoy is exactly what we strive for 💛 Thank you for your continued support and for choosing Cutter & Squidge. We look forward to helping you celebrate many more special occasions 🍫🎉💕

Posted 2 weeks ago

“10/10 this is the second time i have got this for a friend on her birthday and she has loved them both times! First was the brownie cake box and this time was the cupcakes cake box. They always deliver on time and are delicious. I hope they come out with more birthday box options in the future so i can keep sending her a different one 😊”

Helpful Report

Posted 2 weeks ago

Thank you for such a wonderful review 💕 We’re absolutely delighted to hear you've chosen our birthday gift boxes for your friend more than once and that they've been loved every time ✨ It’s fantastic to know both the brownie box and the cupcake box arrived on time and were such a delicious surprise. We also really appreciate your suggestion for even more birthday gift box options. Feedback like yours is incredibly valuable, and we'll be sure to share it with our product team as we continue to expand our range 💛 Thank you for your continued support and for choosing Cutter & Squidge to help celebrate such special birthdays. We look forward to helping you surprise your friend again soon 🎁🧁💕

Posted 2 weeks ago

“Kept me informed about details of of delivery.”

Helpful Report

Posted 3 weeks ago

Thank you for your wonderful reviews 💕 We’re delighted to hear you enjoyed our Wheat Free Raspberry Ripple Cake and that you found our delivery updates clear and helpful throughout your order ✨ Keeping our customers informed every step of the way is just as important to us as creating delicious bakes, so it’s wonderful to know you had such a positive experience from ordering through to delivery 💛 Thank you for your kind words and for choosing Cutter & Squidge. We look forward to baking for you again soon 🌾🍓💕

Posted 2 weeks ago

“Have used a couple of times for gifts. Although I haven't tried their cakes myself, the response I've had from recipients has been positive. I like Cutter and Squidge e abuse they offer a good range of vegan cakes that can be difficult to find, or very expensive.”

Helpful Report

Posted 3 weeks ago

Thank you for such a lovely review 💕 We’re delighted to hear you've chosen Cutter & Squidge more than once for gifting and that the recipients have always had such positive things to say ✨ It’s especially wonderful to know you appreciate our wide range of vegan cakes. We’re passionate about creating delicious free-from treats that are just as indulgent as the rest of our range, making them easier to find for those with dietary requirements 💛 Thank you for your continued support and for choosing Cutter & Squidge. We hope you'll have the chance to enjoy one of our cakes yourself very soon! 🌱🎂💕

Posted 2 weeks ago

“Cutter and Squidge seem to be a good company but need to review their delivery arrangements. If they cannot delivery to remote postcodes on the specified date this should be clear on their website”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to share your feedback 💕 We're so sorry your order was affected by a courier issue and understand how disappointing it was to miss such an important celebration 💛 We appreciate your comments regarding deliveries to remote postcodes. While we do offer delivery across these areas, on rare occasions unforeseen courier delays can unfortunately occur despite our best efforts. We continuously work closely with our delivery partners to minimise these situations and improve the service we provide. Thank you again for your feedback and for recognising our efforts to resolve the issue with a full refund. We sincerely hope we'll have the opportunity to provide you with the experience you were expecting in the future. 💕

Posted 2 weeks ago

“Faultless in every aspect. From placing the order, specifying time, all the delivery notifications, the actual delivery, packaging right through to the high quality, absolute deliciousness of each and every product. I highly recommend Cutter and Squidge.”

Helpful Report

Posted 3 weeks ago

Thank you for such an incredible review 💕 We’re absolutely delighted to hear you had a faultless experience from start to finish ✨ It’s wonderful to know everything, from the easy ordering process and delivery updates to the careful packaging and the quality of every treat, exceeded your expectations. Feedback like yours means so much to both our bakery and customer care teams 💛 Thank you for your fantastic recommendation and for choosing Cutter & Squidge. We can’t wait to bake for you again soon 🎂🎉💕

Posted 2 weeks ago

“Great service, quality cake with quality ingredients and care”

Helpful Report

Posted 3 weeks ago

Thank you for your wonderful review 💕 We’re delighted to hear you enjoyed both our service and the quality of your cake ✨ Knowing you appreciated the quality ingredients and care that go into every bake means so much to our bakery team. We put a lot of love into everything we create, so your kind words are truly appreciated 💛 Thank you for choosing Cutter & Squidge. We look forward to baking for you again soon 🎂💕

Posted 2 weeks ago

“Absolutely superb non-dairy / vegan cake. Arrived on time as expected, beautifully packaged and my wife was delighted for her birthday. Said it was the best birthday cake we have got for her! Thank you so much!”

Helpful Report

Posted 3 weeks ago

Thank you for such a wonderful review 💕 We’re absolutely delighted to hear your vegan cake arrived on time, beautifully packaged, and made your wife's birthday so special ✨ It means so much to know she loved it and that you described it as the best birthday cake you've ever bought for her. Comments like yours are one of the greatest compliments our bakery team could receive 💛 Thank you for choosing Cutter & Squidge to be part of such a special celebration. We look forward to helping you create many more wonderful memories together 🌱🎂💕

Posted 2 weeks ago

“Impressed is not the word! Tasty vegan cake, great to look at, and packed impeccably well for delivery. Delivery perfectly timed. Will definitely order from Cutter & Squidge again!”

Helpful Report

Posted 3 weeks ago

Thank you for such a wonderful review 💕 We’re absolutely delighted to hear our vegan cake impressed you so much ✨ It’s fantastic to know you enjoyed the flavour, loved the presentation, and that the cake arrived perfectly packaged and right on time. Creating delicious vegan treats that travel beautifully is exactly what we strive for 💛 We’re thrilled to hear you’ll definitely be ordering from Cutter & Squidge again. Thank you for your kind words and support—we can’t wait to bake for you again soon 🌱🎂💕

Posted 2 weeks ago

“The Cake turn up on time, as promised. My Parents loved the Fudge and Chocolate Cake, I got them for their 60th Wedding Annivesary. Will be buying again for Special Birthdays and events”

Helpful Report

Posted 3 weeks ago

Thank you for such a wonderful review 💕 We’re delighted to hear your cake arrived on time as promised and helped make your parents' 60th Wedding Anniversary so special ✨ It’s wonderful to know they loved the Chocolate Fudge Cake and that it was such a memorable part of their celebration. We’re also thrilled to hear you’ll be choosing Cutter & Squidge again for future birthdays and special occasions 💛 Thank you for your kind words and continued support. We look forward to helping you celebrate many more wonderful milestones 🎂🎉💕

Posted 2 weeks ago

“Delivered next day as promised. Packaged beautifully. Tasted great. Looked fab. Birthday girl loved it ❤️”

Helpful Report

Posted 3 weeks ago

Thank you for such a lovely review 💕 We’re delighted to hear your order arrived the very next day as promised and that the cake was beautifully packaged, looked fantastic, and tasted delicious ✨ It’s especially wonderful to know the birthday girl loved it. Helping make celebrations extra special is exactly why we do what we do 💛 Thank you for your kind words and for choosing Cutter & Squidge. We look forward to baking for you again soon 🎂🎉💕

Posted 2 weeks ago

“Will always buy Cutter and Squidge products because I know they are excellent quality and taste amazing”

Helpful Report

Posted 3 weeks ago

Thank you for such a wonderful review 💕 We’re absolutely delighted to hear you continue to choose Cutter & Squidge because of the quality of our treats ✨ Knowing you can rely on us for excellent quality and amazing taste means the world to our team. Your continued trust and loyalty are one of the greatest compliments we could receive 💛 Thank you for your fantastic support. We look forward to baking for you again soon 🎂💕

Posted 2 weeks ago

“Whatever the reason, whether it's a gift to someone or to treat myself, Cutter & Squidge never fail!”

Helpful Report

Posted 3 weeks ago

Thank you for such a wonderful review 💕 We’re absolutely delighted to hear that Cutter & Squidge never lets you down, whether you're treating yourself or sending a thoughtful gift to someone special ✨ Knowing you can rely on us for every occasion means so much to our team. Creating delicious treats and memorable gifting experiences is exactly what we strive for 💛 Thank you for your continued support and for choosing Cutter & Squidge time and time again. We look forward to baking for you again soon 🎂🎁💕

Posted 2 weeks ago

“Disapointed with the only cake I've had from Cutter and Squidge (smaller than advertised, tasted not great and overly sweet), so won't be purchasing again and wouldn't recommend.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. 💕 We're sorry to hear you found the cake smaller than expected, overly sweet, and not to your taste. We understand how disappointing this must have been, especially as it has left you feeling you wouldn't order from us again. 💛 We'd really appreciate the opportunity to look into this and see if we can put things right. If you haven't already been in touch, please contact our Customer Care team at hello@cutterandsquidge.com with your order details, and we'll be happy to investigate and work towards a resolution. Thank you again for your honest feedback. We hope to have the opportunity to restore your confidence in Cutter & Squidge. 💕

Posted 2 weeks ago

“Love this company! Delicious and convenient.”

Helpful Report

Posted 3 weeks ago

Thank you for such a wonderful review 💕 We’re absolutely delighted to hear you love Cutter & Squidge and that you find our treats both delicious and convenient ✨ Creating indulgent bakes that are easy to order, send, and enjoy is exactly what we strive for, so your kind words mean so much to our team 💛 Thank you for your fantastic support. We look forward to treating you again soon 🎂💕

Posted 2 weeks ago

“Good delivery time”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to leave a review 💕 We’re delighted to hear your order arrived in good time ✨ We also recognise that your rating suggests there may have been aspects of your experience that could have been even better. If there’s anything we could have done to improve your experience, we’d love to hear your feedback, as it helps us continue to improve 💛 Thank you for choosing Cutter & Squidge, and we hope to have the opportunity to provide you with an even better experience in the future. 💕

Posted 2 weeks ago

Cutter and Squidge is rated 4.6 based on 19,547 reviews