Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,706 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,706 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 27th September 2026

Brenda Vazquez Heredia

1966

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had the best service from cutter and squidge. The order process was easy and delivered on the date requested”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful feedback 💕 We’re so pleased to hear you had such a great experience with Cutter & Squidge, from the easy ordering process right through to delivery ✨ Knowing everything arrived on the date you requested is especially important when there’s a celebration involved, and from your other review, it sounds like your Afternoon Tea with your bestie was a delicious success too! 💛 Thank you for your kind words about our service. We’re delighted you’re already thinking about ordering again, and we can’t wait to treat you next time ☕🍰💕

Posted 1 week ago

“I ordered this for friends in Ashton de la zouch and was offered a discount but the discount wasn't applied at the end. I was in a hurry and had no time to contact you. Next, I ordered the same gift as I think they are nice. I had been sent an email with a discount for next order but it wasn't applied even though I followed the link to buy. This was disappointing and just thought it must be a trick to get you to order.”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to share your feedback 💕 We’re pleased to hear you chose to order with us again and that you think our gifts are lovely, although we completely understand your disappointment that the discount wasn’t applied as expected. 💛 We’d really like to take a closer look at what happened, particularly as you followed the link provided in the promotional email. Please reach out to our Customer Care team at hello@cutterandsquidge.com with your order details and, if possible, the discount email you received, and we’ll be happy to investigate this for you. Thank you again for bringing this to our attention, and we hope we can get to the bottom of it for you 💕

Posted 1 week ago

“We like the freshness of the products and the way they are precise with their work.”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely feedback 💕 We’re so pleased to hear the freshness of our treats continues to impress you ✨ Our bakery team puts so much care and attention into every detail, so knowing that precision and craftsmanship really comes through in the finished products means a lot to us 💛 Thank you for choosing Cutter & Squidge and for taking the time to share your experience. We hope to treat you again soon! 🍰💕

Posted 1 week ago

“Great service, great product. Delicious cake”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful feedback, Julia 💕 Great service, great product and delicious cake sounds like a winning combination to us! ✨ We’re so pleased you had such a positive experience from start to finish and, most importantly, that the cake went down a treat 💛 Thank you for choosing Cutter & Squidge. We hope to bake something delicious for you again very soon 🎂💕

Posted 1 week ago

“beautiful cakes, quick and efficient delivery, can’t recommend enough !”

Helpful Report

Posted 2 weeks ago

Thank you for such wonderful feedback 💕 We’re delighted to hear you love our cakes and that your delivery experience was quick and efficient too ✨ Knowing you’d happily recommend Cutter & Squidge is such a lovely compliment and means a lot to our whole team 💛 Thank you for choosing us, and we hope there are plenty more beautiful and delicious cakes in your future! 🎂💕

Posted 1 week ago

“Excellent service. I would use again...and would recommend.”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely feedback 💕 We’re delighted to hear you received excellent service and had such a positive experience with Cutter & Squidge ✨ Knowing you’d happily order with us again and recommend us to others is one of the best compliments we could receive 💛 Thank you for choosing us, Douglas. We look forward to treating you again soon! 🍰💕

Posted 2 weeks ago

“Wonderful customer service, delicious products, amazing! :)”

Helpful Report

Posted 2 weeks ago

Thank you for such wonderful feedback 💕 We’re delighted to hear you enjoyed both our treats and the service you received from our team ✨ “Amazing” is exactly the kind of word we love to see, and we’ll make sure your lovely comments are shared with everyone involved 💛 Thank you for choosing Cutter & Squidge. We hope to serve up plenty more delicious treats and wonderful experiences for you in the future 🍰💕

Posted 2 weeks ago

“Lovely extra to the cake”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely feedback 💕 We’re so pleased to hear this made the perfect little extra to accompany your son’s birthday cake ✨ From your other review, it sounds like the Chocolate Fudge Caramel Cake was a huge success, so we’re delighted the finishing touches helped make his birthday treat even more special 💛 Thank you for choosing Cutter & Squidge to be part of the celebrations. We hope we can help you make another occasion just as delicious soon 🎂💕

Posted 2 weeks ago

“Good service and great cake.”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely feedback 💕 We’re so pleased to hear you enjoyed both the service and your cake ✨ Great cake and great service is a combination we’re always happy to hear about, and your kind words mean a lot to the whole team 💛 Thank you for choosing Cutter & Squidge. We hope to treat you to another delicious cake very soon 🎂💕

Posted 2 weeks ago

“I have used the company a couple of times and the cakes have arrived on time and have been of excellent quality.”

Helpful Report

Posted 2 weeks ago

Thank you for your continued support 💕 We’re delighted to hear you’ve ordered from Cutter & Squidge a few times now and have consistently been impressed with the quality of our cakes ✨ It’s also wonderful to know your orders have arrived right on time. Being trusted to deliver something delicious when it matters means a lot to us 💛 Thank you for coming back to us. We’re so pleased your latest Victoria Strawberry Sponge was another success, and we look forward to baking for you again soon 🍓🎂💕

Posted 2 weeks ago

“Amazing brownies! Especially the salted caramel.”

Helpful Report

Posted 2 weeks ago

Thank you for your amazing review 💕 We’re so pleased to hear you loved the brownies! ✨ It sounds like the Salted Caramel has officially stolen the show, and we can’t blame you. That sweet and salty combination is always a tempting one! 💛 Thank you for choosing Cutter & Squidge. We hope there are plenty more brownies, and perhaps an extra Salted Caramel or two, in your future 🍫💕

Posted 2 weeks ago

“They are clearly well organised, the cake was delivered on time and well packaged. Excellent”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful feedback 💕 We’re delighted to hear everything ran so smoothly, from placing your order right through to delivery ✨ Knowing your cake arrived on time, securely packaged and ready to enjoy is exactly the experience we want for our customers. “Excellent” is a lovely compliment for the whole team 💛 Thank you for choosing Cutter & Squidge. We hope to bake something delicious for you again soon 🎂💕

Posted 2 weeks ago

“intuitive website and good options available”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely feedback 💕 We’re delighted to hear you found our website intuitive and easy to navigate ✨ It’s great to know you enjoyed having plenty of options to choose from too. We want finding the perfect treat for any occasion to be as simple as possible 💛 Thank you for choosing Cutter & Squidge. We hope to welcome you back for another delicious order soon 🎂💕

Posted 2 weeks ago

“I ordered this cake for my partners 30th birthday. The cake was well packaged with ice freezer and came on time. It was a hit! Minor points for the side of the cake and the top not looking as pictured and would've liked more tiramisu/ cofee flavouring.”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to share your feedback 💕 We’re pleased to hear the cake arrived on time and was carefully packaged, and that it was a hit for your partner’s 30th birthday ✨ We really appreciate your comments about the size and presentation of the cake, as well as the flavour. We understand you would have loved a stronger tiramisu and coffee flavour to come through, and we’ll make sure this feedback is shared with our bakery team 💛 Thank you for choosing Cutter & Squidge for such a special milestone. We hope your partner had a fantastic 30th birthday and that we can tempt you with another flavour in the future 🎂💕

Posted 2 weeks ago

“It was a gift - so really, you are asking the wrong person. All I can say is that the recipient was delighted, but worried that she would find it hard not scoffing the lot Xx”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely review 💕 We’re very happy to hear the recipient was delighted with her gift ✨ And we have to admit, resisting a whole box of Cutter & Squidge treats can be quite the challenge! It sounds like she had the very best kind of problem on her hands 💛 Thank you for choosing us to send a delicious surprise. We hope she enjoyed every last bite, however quickly they disappeared! 🍰🎁💕

Posted 2 weeks ago

“Good quality products, delicious Brownies and lovely Prosecco. All arrived on time as requested. Excellent service.”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful review 💕 We’re delighted to hear you were so pleased with the quality of your order and that both the brownies and Prosecco went down a treat ✨ It’s also fantastic to know everything arrived right on time as requested and that you received excellent service throughout. A delicious delivery arriving exactly when it should is always a win! 💛 Thank you for choosing Cutter & Squidge. We hope to help you celebrate with more delicious treats again soon 🍫🥂💕

Posted 2 weeks ago

“Great delivery”

Helpful Report

Posted 3 weeks ago

Thank you for your lovely feedback 💕 We’re so pleased to hear you had a great delivery experience with Cutter & Squidge ✨ Getting your treats to you safely and smoothly is such an important part of the experience, so it’s wonderful to know everything went just as it should 💛 Thank you for choosing us, and we hope to deliver something delicious your way again soon! 🎂💕

Posted 2 weeks ago

“My daughter loved all of it! Ordered this for her birthday! Items arrived in a timely manner and all items were delicious!”

Helpful Report

Posted 3 weeks ago

Thank you for your wonderful review 💕 We’re so pleased to hear your daughter loved everything and that the treats helped make her birthday that little bit more special ✨ It’s fantastic to know everything arrived in plenty of time and, most importantly, that every item was delicious! Sounds like the birthday treats went down very well 💛 Thank you for choosing Cutter & Squidge to help celebrate your daughter’s special day. We hope she had an amazing birthday! 🎂🎁💕

Posted 2 weeks ago

“Excellent service, cake was so-so”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to share your feedback 💕 We’re delighted to hear you received excellent service from our team, although we’re disappointed the cake itself didn’t impress you quite as much. 💛 We’d love to understand a little more about what wasn’t quite to your taste, as feedback like this is really helpful to our bakery team. If there was a particular issue with the cake, please feel free to reach out to our Customer Care team at hello@cutterandsquidge.com with your order details so we can look into it for you. Thank you again for choosing Cutter & Squidge, and we hope your next treat is much more of a hit 🎂💕

Posted 2 weeks ago

“They nice but the box arrive slightly damaged And also worse the brownies (oil) had leaked out over the side of the box which did look nice at all So the presentation was really not great”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to share your feedback and for including a photo 💕 We’re pleased to hear you enjoyed the brownies themselves, although we’re sorry the presentation wasn’t as expected when your order arrived. 💛 The oil you’ve noticed can naturally occur with our rich, fudgy brownies, particularly during warmer conditions, but we completely understand that alongside the damage to the box, this didn’t make for the presentation you were hoping for. We’d really like the opportunity to look into this for you. Please reach out to our Customer Care team at hello@cutterandsquidge.com with your order details and photos, and we’ll be happy to help. Thank you again for bringing this to our attention, and we hope we can provide a much better experience next time 💕

Posted 2 weeks ago

Cutter and Squidge is rated 4.6 based on 19,706 reviews