Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,663 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,663 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 13th December 2025

MONTSERRAT PEÑA VILLELA

Cutter and Squidge 5 star review on 9th December 2025

1918

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I brought these for my son's birthday however his wife went into labour so I couldn't get them to him before the sell by date. I will be ording some more for him soon!”

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Posted 3 weeks ago

“I just left a review above?”

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Posted 3 weeks ago

“This was the first website to pop up when searching for UK cake deliveries. Super convenient!”

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Posted 3 weeks ago

“Easy website to navigate. Good communication for delivery and delivered ( as it was a gift).”

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Posted 3 weeks ago

“I ordered them for my sons birthday with net day delivery. they arrived perfectly he lved them. i shall be using your company again.”

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Posted 3 weeks ago

“Items did not turn up on recipient's 16th birthday. Only response was that they would send out another box even though it was by then too late for the birthday. Would have been nice if the company had offered one or two extra brownies for the recipient as a goodwill gesture / apology, but Cutter & Squidge weren't interested in that. Then had to chase them for a response to find out if they had resent the brownies as I didn't get any notification of this. Not a good experience and I will definitely shop elsewhere in future.”

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Posted 3 weeks ago

“I can't fault the service at all. Delicious cake delivered quickly and well packaged.”

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Posted 4 weeks ago

“The cake was delivered on time and the reipients said it was amazing, so very happy!”

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Posted 1 month ago

“todo lo que encargo es muy rico”

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Posted 1 month ago

“Delivery was appalling, left outside my building anyone could have stepped on or taken it. Lucky it didn't rain. Cake was dry and the passionfruit overpowered the pistachio so was more sour than anything. Such a shame as my expectations were high, will not be ordering from here again.”

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Posted 1 month ago

We’re sorry to hear your experience didn’t meet expectations. While our courier’s delivery protocols are beyond our control, using the tracking link to set a safe place for delivery or specifying a trusted neighbour can really help ensure parcels arrive safely. We appreciate your feedback on the cake flavour as taste can be personal, and we always want our customers to be happy with their experience. Please do reach out to us at hello@cutterandsquidge.com as we’d love the opportunity to make things right and bring a smile. — The Cutter & Squidge Team 🍰

Posted 4 weeks ago

“Great cakes, amazing service. Would definitely order more in future.”

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Posted 1 month ago

“This was ordered for my son"s birthday at uni. He reported that it was absolutely delicious and had very quickly been eaten and enjoyed by flatmates and friends. Delivery was good, and the cake arrived in perfect condition Customer services were excellent with a minor delivery issue which was much appreciated given that I am miles away and it was a Sunday delivery. 10/10. I would definitely order again”

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Posted 1 month ago

“Good communication throughout, delivery smooth and boxes are really sturdy.”

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Posted 1 month ago

“Miche from the Customer Experience Team was great! - I had a few issues with their AI support AI-Mee Cupcake which was extremely frustrating but as soon as my query was escalated to Miche, the service I reaceived was 10/10.”

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Posted 1 month ago

“I often order from Cutter and Squidge - I love the range of high quality and delicious gifts, their service is dependable and their delivery times are a life saver! I am quite forgetful and I end up placing an order the day before!! Also, the loyalty club is great value and please, please do the gift voucher offers again this Christmas so I can keep my family happy!😋”

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Posted 1 month ago

“Late order due to being let down by original provider, however I will definitely order again in the future.”

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Posted 1 month ago

“My daughter requested a Tiramisu cake for her birthday, and after much searching I found this company made them and could deliver when I needed it. The cake arrived on time and well preserved in a sturdy box with an ice pack and lots of protection. The smell was glorious. It was easily the best cake any of us have ever eaten! Amazing flavour, not remotely dry and it looked beautiful. My daughter was over the moon and the whole thing was inhaled that day, down to the last crumb. It isn't the cheapest of cakes, but when you take into account delivery, top notch service and the joy of the cake itself, it's worth every penny.”

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Posted 1 month ago

“Please make sure you send all of what we have ordered”

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Posted 1 month ago

Hi Mobina, Thank you for your review. I’m sorry to hear there was a concern with your order. We didn’t receive any contact from you, so we weren’t aware of any issues. We always encourage customers to reach out to us directly so we can help and sort things out as quickly as possible. If you still need support, please get in touch and we’ll be more than happy to assist. Warm regards, The Cutter & Squidge Team 🍰

Posted 1 month ago

“Great cakes and great service! I am from Canada and needed to send a Vegan birthday cake to a close childhood friend’s 60th birthday! The entire process, from ordering online, checkout, and the delivery tracking went very smooth. So much so, the delivery driver even called me(in Canada) to confirm the address and that he was almost there! It was a relief knowing my friend received her two cakes on time for her birthday party and she was very happy! Thank you!”

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Posted 1 month ago

“So fun I stumbled onto this company as someone in our office received a cake from C&S. I am a new fan and can get delivery at my London office fortunately!”

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Posted 1 month ago

Cutter and Squidge is rated 4.6 based on 18,663 reviews