Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,487 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,487 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 30th October 2025

1915

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely delicious cakes and biscuits, I have recommended to everybody and will definitely order online again”

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Posted 3 weeks ago

“As described above”

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Posted 3 weeks ago

“These were a gift for a friend who had been in a car accident. Very disappointed that they were just left on the doorstep all day.”

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Posted 3 weeks ago

We’re so sorry to hear this — especially as your order was a gift for a friend recovering from an accident. That’s certainly not the experience we want for our customers. However, we do always advise using the DPD tracking link provided in your dispatch email to set any specific delivery instructions. This helps support the driver and ensures deliveries are made according to your preferences. If no instructions are added, drivers will follow their standard delivery protocols, which can include leaving the parcel in a safe place. We truly appreciate your feedback and will continue working with our couriers to ensure deliveries feel as special as the treats inside. 💛

Posted 3 weeks ago

“So easy to order on line and delivery was on time. My Daughter in law absolutely loved the brownies ( and so did the family) 🥰”

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Posted 3 weeks ago

“Massive fun of C&S's innovation and creativity”

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Posted 3 weeks ago

“Very easy to order and delivery was very speedy. Would use Cutter and Squidge again.”

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Posted 3 weeks ago

“Have ordered several different delights and the never fail to impress”

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Posted 3 weeks ago

“My friend got a pic of the box having been delivered outside her door by the delivery company, yet she never found the box I had sent her when she came home. Not only that, but I had paid extra for next day delivery, which never happened due to "busy schedule". That was 27 pounds wasted.”

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Posted 3 weeks ago

Hi Christina, We’re so sorry to hear this — that’s definitely not the experience we want for our customers. We can see that you haven’t been in touch with us directly about this order, but we’re always here to help. Please do reach out to us at hello@cutterandsquidge.com with your order details, and our team will be happy to look into what happened and make things right for you. 💛

Posted 3 weeks ago

“Highly recommended!”

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Posted 3 weeks ago

“Beautiful cake, really pleased”

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Posted 3 weeks ago

“Excellent service. Order was done online, I was kept up with delivery information. Cake arrived in an amazing condition and very good packaging.”

Cutter and Squidge 5 star review on 5th October 2025

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Posted 3 weeks ago

“See above, addressing issues”

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Posted 3 weeks ago

“Nothing so special with the taste.”

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Posted 4 weeks ago

Thank you for sharing your feedback. As a family-run business, we take pride in creating handmade treats from all natural ingredients, made with care and attention. We understand that taste is personal, and we appreciate you taking the time to let us know your thoughts. Warmly, The Cutter & Squidge Team ✨

Posted 3 weeks ago

“Great website loads of choice great value always use”

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Posted 4 weeks ago

“Great service and great vegan products!!”

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Posted 4 weeks ago

“Something has changed over the past year or so that the overall quality of the passionfruit cake has deteriorated. Such a notable diffetence for an otherwise fantastic cake. My wedding cake and subsequent birthday cakes have been excellent up to now.”

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Posted 4 weeks ago

Thank you for sharing your thoughts. We’re sorry to hear that the passionfruit cake did not meet the high standards you’ve come to expect from us. We’ve reached out to you directly, as we would love the chance to see what happened and make things right. We feel honoured to have been part of so many special moments in your life and hope to continue creating treats that delight you on future celebrations. Warmly, The Cutter & Squidge Team ✨

Posted 3 weeks ago

“Best brownies ever! Ordered them for the department on this occassion to celebrate. The problem is, we didn’t order enough! They were gone in a flash.”

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Posted 4 weeks ago

“Supplied a beautifully presented delicious cake. Will definatly use Cutter and Squidge again”

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Posted 4 weeks ago

“I’ve always used C&S for cakes and baked gifts. They’ve always been reliable and consistent, with great options available to meet flavour choices and dietary needs. Would highly recommend!”

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Posted 4 weeks ago

“Very easy to order, very wide range to choose from.”

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Posted 4 weeks ago

Cutter and Squidge is rated 4.6 based on 18,487 reviews